Genius Verifone P400 for Main Station

Setup

Setting up Verifone P400 for Main Stations

Important: Do not attach a Power over Ethernet (POE) cable to your Genius P400. Attaching a POE cable to your Genius P400 can damage the connection ports.

Part 1. Attach the cables to your Genius P400

To set up your Genius P400, attach the following:

• Utility cable
• Network cable
• 12V power adapter

Attach the utility cable to your Genius P400

The utility cable is an extension cable that you can use to connect the power cable and network cable to your Genius P400. To attach the utility cable to your Genius P400, complete the following steps:

Step 1. Turn your Genius P400 upside–down and place it on a flat, stable surface.

Step 2. Remove the rear cover by sliding it up and lifting it off.

Step 3. Attach the utility cable to your Genius P400. Push the connector straight down so that you don’t bend the pins.

Step 4. Slide the rear cover back onto your Genius P400 until it clicks.

Attach the network cable to the utility cable

The network cable connects your Genius P400 to your router, so that your Genius P400 can connect to the internet and to your POS. To attach the network cable to the utility cable, complete the following steps:

Step 1. Insert one end of the network cable into an available port on your router or switch.

Step 2. Insert the other end of the network cable into the Ether port on the utility cable.

Attach the power adapter to the utility cable

The 12V power adapter connects your Genius P400 to a power source. To attach the 12V power adapter to the utility cable, complete the following steps:

Step 1. Insert the 12V power adapter into the power port on the utility cable.

Step 2. Plug the 12V power adapter into a power socket. Your Genius P400 should turn on.

If your Genius P400 does not turn on, contact Genius Support Team.

Part 2. Set the IP address for your Genius P400

You can set up one of the following types of IP addresses on your Genius P400:

Option 1. Dynamic IP – When you use a dynamic IP address, a Dynamic Host Configuration Protocol (DHCP) server automatically assigns an IP address to the devices connected to your network. If the network is disconnected or if the DHCP server is rebooted, the server automatically reassigns the IP addresses, which means the IP address of your Genius P400 can change.

If the IP address of your Genius P400 changes, your POS can no longer communicate with your Genius P400. You need to update your POS with the new IP address.

Option 2. Static IP – Please contact Genius support for Static IP Address

Part 3. Configure your POS to work with your Genius P400

Your POS can communicate with your Genius P400 using either an IP address or a host name. Consult with your POS  Team provider to determine which of the following options you should use:

Option 1. IP address – An IP address is a unique address that allows devices to communicate with each other. By default, your Genius P400 uses a dynamic IP address. 

Option 2. Host name – A host name is a unique name we give to your Genius P400.

To configure your POS, you need the following:

• Your Merchantware credentials, including your:

– Merchantware name

– Site ID

– Authentication key

• The IP address or host name of your Genius P400

Connecting the POS

POS Configuration is  done remotely for. The most important items which are required for setting it up are 

Configure the Credentials  ( This is setup by retailcloud support team )

retailcloud RegisterID

Hostname of the device 

Merchantware Credentials

On POS 

1. Login to POS 
2. Swipe left on your home screen to access Configuration Menu 
3. Click Hardware 
4. Click MSR
5. Click Verifone-Genius

How to Test 

Run a Sale on the POS and it should light up the Verifone Device if everything is connected properly 

Articles in this section

• How do I check my Genius e285 is ready to use?
• Genius e285 for Mobile Devices
• How do I check my Genius P400 is ready to use?
• Genius Verifone P400 for Main Station