Common Problems & Solutions 

Follow

Problem

No Action / Approval after card is inserted

Solution

  1. Verify Encryption on PAX
  2. Verify if the PA SDK is logged in

 

Problem

Transaction Failed , No Payanywhere is not installed

Solution

  1. Verify if the PA SDK app is installed. Some devices comes with Payanywhere 
  2. App but not the PA SDK. ( See below screenshot )

Reference Screens 

PA SDK APP

 

retailcloud Payment Settings Page

Payment Screen on retailcloud if the Pay-anywhere is successfully configured

 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful