Exchange

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In the moment you wish to perform an exchange on items, begin with the Refund option above. Before choosing to tender the refund, follow the steps below to add the exchange items to the transaction.

  1. Go to Other Transactions --> Exchange .

  2. Add the item you wish to exchange.

  3. You will see the items being returned show a (-) in front, and items being sold in exchange, will show at a positive amount.

  4. If any refund is due to the customer, it will show in the total as a (-) amount. Continue tendering the transaction to refund the customer the difference.

  5. If an amount is due to collect from the customer, it will show in the total as a positive amount. Continue tendering the transaction to collect amount due from the customer.

                     

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