Order status can be set to let other kitchen staff or food runners know the cooking progress.
To update the stusus of an order:
- Navigate to the bottom of the order and locate the Actions (3 dots)
- Click on the 3 dots to view more options.
- Tap on the Change Status option to automatically update the cooking status as follows:
- INITIATED – This means the item does not start cooking.
- PROCESSING – This means the item is cooking or preparing to serve the customer.
- READY – This means the item is ready to serve the customer.
- DELIVERED – This means the item is delivered to serve the customer.
- Delivered orders will automatically move to Closed Tickets tab.