LAVA Integration on 6IXPOS

April 17, 2025 15:14

About LAVA

LAVA is a next-generation real-time data experience platform for brand engagement. Its deep integration capabilities and business-user-friendly no-code configuration technology turn real-time enterprise data into actionable insights using RealtimeAI™ and empower businesses to create moments that matter to their fans. By connecting world-class brands with their customers 'in the moment,' LAVA helps sports, entertainment, gaming, hospitality, and retail companies create personalized experiences that enhance fan engagement, deepen brand loyalty, and generate incremental spending. For more information, visit lava.ai.

retailcloud system is now integrated with LAVA Payments. You can securely process transactions in real time on retailcloud POS.

Now you can pay via LAVA Wallets at the POS end using our ZeroPOS/6IX POS applications.

Getting Started

Configurations on POS

Login to POS
Click on the menu icon from the home screen, Configuration→ Payment→ Settings.
Navigate to LAVA and check the Accept Type box to start accepting LAVA payments

Sales Transaction using LAVA

Go to the Transactions tab and add items to the cart.
Navigate to the tender bar and select the LAVA Tender Button.
Scan your QR Code/barcode and just manually enter the member code manually on the search field.
Click on the Search button. (magnifier glass)
Once processed it will fetch the member details such as Member ID, Member Name, and Promotions if any, and Loaded values(Balance Amount) will be displayed.
Apply the discount and click on the button to make the wallet payment.
Proceed to checkout and finish the sale.

Refund Transaction using LAVA

Processing a refund with Verified Refunds Enabled:

On the sales transaction screen, Press the RETURN button at the top of the screen.
Scan the barcode on the bottom of the receipt, into the box. If a receipt is not present, you will need to enter the transaction # (2016/X/X/XXX).
The transaction # may also be available from the drop-down if sold at the same store. A transaction number is required to process a refund.
Once the transaction number is entered, click on the Force Return check box, and you will have the question, are you returning all items (No/Ignore/Return Payment).
If Return Payment is selected, all items from the receipt are placed in the cart to return (you can delete any from the cart that is not being returned)
If No, the cart will not be populated and you will need to enter the items from the original transaction in the sales cart.
Completing the return: Select tender type LAVA. If refunding to a credit card, it will process credit on the original credit card used.

Click here to learn how to configure LAVA through the Console portal.

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