Gift Card Setup & Management

6IX POS Supports gift cards branded under your name.

Enable & Order Gift Cards

Please contact [e-mail] for purchasing the gift card. 

With our program

1. Convert/Transfer  Existing Balances from existing gifts cards to 
2. Have your own gift card with your logo and artwork
3. Digital Gift Cards

Gift Card Activation 

Using Gift Card management Functions 

After the item has been sold, the users can activate the gift card by entering the gift card number, transaction number and amount. A transaction with a service item must be sold to activate a gift card.

Note: A new Scan button has been added to the Gift Activation, Gift Inquiry, and Gift Payment screens, allowing users to quickly scan gift card barcodes using the device camera instead of manually entering card numbers.

1. To activate the gift card, navigate to Menu, under Payment Processing section choose → Gift Activation.

2. Enter the Transaction No, Amount and Gift Card No.

3. Click on ‘Submit’.

   Transaction Number is the transaction number which gift card was sold and this can be found on receipt ) Ex: 2020/1/2/12/31

            

Gift Card Balance Inquiry 

For balance inquiry, the user will just need to enter the gift card number and the remaining balance will be shown.

1. To know the gift card balance, navigate to Menu → Gift Balance Inquiry.

2. Enter the Gift Card No. ( This will prompt the user to swipe the card on the PAX device )

Click on ‘ Check Balance ‘.

Accept Gift card as Payment

1. Add the items which you want to sell, checkout
2. Click on Gift Tender
3. Swipe / Manually  Enter Gift Card Number on the screen 
4. Proceed as per instructions on the screen similar to other types of tenders ( Cash, Credit, Debit, etc )

Gift Card Reporting

Gift card sales are reported to retaicloud when a gift card is sold.  It will be reported on the day when the gift card is sold via cash, credit, etc 

Detailed Tender reports will be shown on the Real-time Sales report under Gift tender when someone purchases using the gift cards. 

Individual transactions and Gift card balances report can be obtained from Gift Card Processors' monthly statements.

Refund to Gift Card

6ixPOS now supports refunding return amounts directly to a gift card within the existing refund flow. This allows cashiers to quickly issue store credit without needing to go through a separate gift card activation process.

The refund amount is automatically calculated by the system and loaded directly onto the selected gift card in a single, seamless workflow.

How It Works

During a refund transaction, cashiers can now select Gift Card as a refund tender option.

Once selected:

• The cashier can:
  • scan a gift card, or
  • manually enter the gift card number
• The refund amount is automatically populated based on the return total
• The amount cannot be edited manually
• The refund value is immediately loaded onto the gift card once the refund is completed

This supports both:

• existing active gift cards, and
• new gift cards (if allowed by the configured gift card processor)

Articles in this section

• Phone Order Checkout in 6ixPOS
• FreedomPay in 6ixPOS
• ValorPay Integration on 6ixPOS
• CRM Capture in 6ixPOS
• Suspend & Resume Transaction
• Serialization in 6ixPOS
• Stripe Terminal Integration on 6ixPOS
• Using Cayan Gift Cards in 6IX POS
• Prevent Negative Stock Sales in 6IX POS
• All Items Discount in 6ixPOS

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