Gift Card Setup & Management

April 22, 2020 10:44

6IX POS Supports gift cards branded under your name.

Enable & Order Gift Cards

Please contact support@retailcloud.com for purchasing the gift card.

With our program

Convert/Transfer Existing Balances from existing gifts cards to
Have your own gift card with your logo and artwork
Digital Gift Cards

Gift Card Activation

Using Gift Card management Functions

After the item has been sold, the users can activate the gift card by entering the gift card number, transaction number and amount. A transaction with a service item must be sold to activate a gift card.

To activate the gift card, navigate to Menu, under Payment Processing section choose → Gift Activation.
Enter the Transaction No, Amount and Gift Card No.
Click on ‘Submit’.

Transaction Number is the transaction number which gift card was sold and this can be found on receipt ) Ex: 2020/1/2/12/31

Gift Card Balance Inquiry

For balance inquiry, the user will just need to enter the gift card number and the remaining balance will be shown.

To know the gift card balance, navigate to Menu → Gift Balance Inquiry.
Enter the Gift Card No. ( This will prompt the user to swipe the card on the PAX device )

Click on ‘ Check Balance ‘.

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Accept Gift card as Payment

Add the items which you want to sell, checkout
Click on Gift Tender
Swipe / Manually Enter Gift Card Number on the screen
Proceed as per instructions on the screen similar to other types of tenders ( Cash, Credit, Debit, etc )

Gift Card Reporting

Gift card sales are reported to retaicloud when a gift card is sold. It will be reported on the day when the gift card is sold via cash, credit, etc

Detailed Tender reports will be shown on the Real-time Sales report under Gift tender when someone purchases using the gift cards.

Individual transactions and Gift card balances report can be obtained from Gift Card Processors' monthly statements.

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