VenueNext Integration on 6IX POS

Follow

About VenueNext

Screenshot 2023-09-21 at 12.03.34 PM.png

VenueNext is a leader in mobile commerce technology partnering with venues around the world. Their software is used across a range of industries - from sports stadiums and arenas, universities, hospitals, and corporate campuses, to the largest theme parks in the world.

Their ecosystem of products combines physical and digital solutions to create a frictionless shopping experience, offering products such as point-of-sale solutions, online ordering, branded apps, and branded payments. VenueNext’s powerful platform makes commerce simple for consumers – and easy for brands to incentivize and reward their most valuable customers for their loyalty. VenueNext began in 2014 with Levi’s® Stadium and the San Francisco 49ers and has since gone on to power mobile-first, frictionless commerce in Arenas and Stadiums, Theme Parks, Universities, Corporate Cafes, and Theaters.

retailcloud system is now integrated with VenueNext Payments. You can securely process transactions in real-time on retailcloud 6IX POS.

Now you can pay via VenueNext Wallets at the POS end using our 6IX POS application.

Getting Started

Click here to learn how to configure VenueNext through the Console portal.

Configurations on POS

  1. Login to POS
  2. Click on the menu icon from the home screen, ConfigurationPaymentTender Settings.
  3. Navigate to VenueNext and check the Accept Type box to start accepting VenueNext payments

Sales Transaction using VenueNext

  1. Go to the Transactions cart and add items to the cart.
  2. Navigate to the tender bar and select the VenueNext Tender Button.Screenshot 2023-11-15 at 5.30.16 PM.png
  3. Scan your QR Code/barcode and just manually enter the member code manually on the search field.
  4. Click on the Search button. (magnifier glass)Screenshot 2023-11-15 at 5.33.25 PM.png
  5. Once processed it will fetch the member details such as Member ID, Member Name, and Promotions if any, and Loaded values(Balance Amount) will be displayed.
  6. Apply the discount and click on Pay with venuNext to make the wallet payment or else choose the Continue button to process the payment using other tenders. Screenshot 2023-11-15 at 5.29.16 PM.png
  7. Proceed to checkout and finish the sale.

Refund Transaction using VenueNext

Processing a refund with Verified Refunds Enabled:

  1. On the sales transaction screen, Press the RETURN button at the top of the screen.
  2. Scan the barcode on the bottom of the receipt, into the search box. If a receipt is not present, you will need to enter the transaction # (2016/X/X/XXX).
  3. Recent transactions will be displayed to select from

    • Complete - Select if the Return is for all items in the original sale

    • Partial - only returning some of the items sold. Select the items to be returned from the list of items from the original sale

    • Unverified - If the customer does not have a receipt this will allow you to return an item

  4. The transaction # will also be available on the list if sold at the same store. A transaction number is required to process a refund.
  5. If Return Payment is selected, all items from the receipt are placed in the cart to return (you can delete any from the cart that is not being returned)
  6. Completing the return: Select tender type VenueNext. If refunding to a credit card, it will process credit on the original credit card used.

Click here to learn how to configure VenueNext through the Console portal.

Articles in this section

See more
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.