Venuetize Integration on 6IX POS

April 10, 2025 07:38

retailcloud system is now integrated with Venuetize Payments. You can securely process transactions in real-time on retailcloud POS.

Now you can pay via Venuetize Mobile wallets at the POS end using our 6IX POS application.

About Venuetize

Venuetize is the leading mobile technology and advanced e-commerce platform for the sports, hospitality, and entertainment industries. The company's proven platform (PaaS) connects technology ecosystems, facilitates e-commerce, and delivers cutting-edge mobile-first experiences. With 185+ third-party integrations and counting, Venuetize provides unmatched flexibility to create an easier, safer, and more enjoyable experience for guests. Founded in 2014, Venuetize works with professional sports teams, stadiums and arenas, casinos, entertainment districts, and shopping destinations across the globe. For more information, visit http://www.venuetize.com/.

Getting Started

Configurations on POS

Login to POS
Click on the menu icon from the home screen, Configuration→ Payment→ Settings -> Tender Setting.
Navigate to Venuetize and check the Accept Type box to start accepting Venuetize payments

Sales Transaction using Venuetize

Go to the Transactions tab and add items to the cart.
Navigate to the tender bar and select the Venuetize Tender Button.

Scan your QR Code/barcode and just manually enter the member code manually on the search field.
Click on the Search button. (magnifier glass)
Once processed it will fetch the member details such as Member ID, Member Name, and Promotions if any and Loaded values(Balance Amount) will be displayed.
Click on the PAY button to process the payment.
Proceed with Submit Payment and finish the sale.

Venuetize Item-Level Loyalty Discounts in POS

The Venuetize Item-Level Loyalty Discounts feature enables cashiers to view and apply eligible loyalty discounts during checkout for customers enrolled in the Venuetize loyalty program.

After a customer scans their loyalty card, the POS retrieves the customer's available discounts from Venuetize and displays only those that are applicable to the items currently in the cart. Cashiers can then apply discounts with a single tap, while the system automatically tracks remaining uses and updates the transaction total in real time.

For more information, refer: Venuetize Item Level Discount in Console

How It Works

Add all items to the cart.
Select the Venuetize Loyalty tender.
Scan the customer's loyalty card.
The POS retrieves the customer's available item-level discounts.
Eligible discounts are displayed in the Promotions section.
Tap Apply to apply a discount to qualifying items.
The order total updates automatically after each discount is applied.

Only discounts that:

are configured in the Console through Item Level Discount Mapping, and
match one or more qualifying items in the cart

are displayed during checkout.

Promotions Panel:

Each available loyalty discount is displayed with the following information:

Discount Name
Discount Value
Remaining Uses
Apply button

The Amount to Pay section updates immediately whenever a discount is applied, allowing cashiers to clearly see the adjusted subtotal, discount amount, and final payable total.

Applying Discounts

Limited-Use Discounts

For discounts with a limited number of uses:

The remaining usage count is displayed (for example, 0 / 2).
Each tap of Apply applies the discount to the next eligible item in the order.
The usage counter updates automatically.
Once the usage limit is reached, the Apply button is disabled.

Unlimited Discounts

For discounts without a usage limit:

The usage counter is displayed as 0 / 1.
Selecting Apply applies the discount to all qualifying items in the cart at once.
The Apply button is disabled after the discount has been applied.

Automatic Item Selection

The POS automatically determines which items qualify for each discount based on the mappings configured in the Console.

When multiple eligible items are present, discounts are applied in the order that items were added to the cart. Cashiers do not need to manually select which item receives the discount.

Discount Availability

Only eligible discounts are displayed during checkout.

The Promotions section will display:

Available discounts when qualifying items are found in the cart.
No discounts available for this order when the customer has no applicable loyalty discounts or no qualifying items are present.

If the loyalty service is temporarily unavailable, the POS displays an appropriate message and allows the transaction to continue without applying loyalty discounts.

Refund Transaction using Venuetize

Processing a refund with Verified Refunds Enabled:

On the sales transaction screen, Press the RETURN button at the top of the screen.
Scan the barcode on the bottom of the receipt, into the box. If a receipt is not present, you will need to enter the transaction # (2016/X/X/XXX).
The transaction # may also be available from the drop-down if sold at the same store. A transaction number is required to process a refund.
Once the transaction number is entered, click on the Force Return check box, and you will have the question, are you returning all items (No/Ignore/Return Payment).
If Return Payment is selected, all items from the receipt are placed in the cart to return (you can delete any from the cart that is not being returned)
If No, the cart will not be populated and you will need to enter the items from the original transaction in the sales cart.
Completing the return: Select tender type Venuetize. If refunding to a credit card, it will process credit on the original credit card used.

Receipts now provide a clearer breakdown of Venuetize payments when a transaction is funded using both Stored Value (SV) and Card on File (COF). Instead of displaying a single combined Venuetize payment amount, receipts will show the amount paid from each funding source separately, along with the total payment amount.

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