Venuetize

About Venuetize

Venuetize is the leading mobile technology and advanced e-commerce platform for the sports, hospitality, and entertainment industries. The company's proven platform (PaaS) connects technology ecosystems, facilitates e-commerce, and delivers cutting-edge mobile-first experiences. With 185+ third-party integrations and counting, Venuetize provides unmatched flexibility to create an easier, safer, and more enjoyable experience for guests. Founded in 2014, Venuetize works with professional sports teams, stadiums and arenas, casinos, entertainment districts, and shopping destinations across the globe. For more information, visit http://www.venuetize.com/. 

Getting Started

1. Login to Console
2. Navigate to Settings → Integration → Venuetize
   
3. In the Venuetize Setup section, you will find the below input fields for the required connection details.
   • Service Provider Key
   • Service Provider Secret
   • Token URL
   • API Base URL
   • Account API Key
   • Auth Header API Key

Note: As part of a recent update to the Venuetize integration, the method of authentication for adding an account has been updated to align with the new API structure. The updated Venuetize API no longer supports username and password fields. Instead, it now requires:

• Account API Key – Replaces the Username field
• Auth Header API Key – Replaces the Password field

1. Once you have entered all the necessary details, click the "Connect" button. The console will attempt to connect to Venuetize using the provided information.
   
2. If the connection is successful, you will see a confirmation message that the connection has been established.
3. Clicking on the "Disconnect" button, the console will disconnect from Venuetize. If the disconnection is successful, you will see a confirmation message that the connection has been disconnected.

Multi-Account Support for Venuetize Integration Across Stores

Multi-account support for Venuetize will allow you to connect individual Venuetize accounts to each store.

Here’s how it works:

• When you click on “Venuetize” under the Integrations section, you’ll be taken directly to a grid displaying all the stores already connected to Venuetize accounts.
• To connect a new store, simply click the “Add Account” button. This allows you to associate a Venuetize account with a store of your choice.
• Once a store is connected to a Venuetize account, it will no longer appear in the dropdown list when adding a new account. Each store can only have one Venuetize setup attached to it.

This feature ensures a streamlined and organized integration process for managing multiple stores with Venuetize accounts.

Venuetize Item Level Discount Mapping

The Item Level Discount Mapping feature allows merchants to map Venuetize loyalty discounts to specific products or items within retailcloud. This gives merchants greater control over which products qualify for loyalty promotions and ensures discounts are applied accurately at checkout.

For example, a promotion such as "25% Off Jerseys" can be mapped to an entire product group, allowing all jersey variants to automatically qualify for the discount without requiring individual item mappings.

Once configured, eligible discounts are presented to cashiers during the loyalty checkout process, where they can be applied based on the customer's available discount usages.

Selecting Item Level Discount Mapping option opens the discount mapping screen where merchants can configure discount-to-item relationships.

Merchants can map Venuetize discounts using two mapping types:

Product Mapping

Maps a discount to a Product ID.

When a Product ID is selected, all items associated with that Product ID automatically qualify for the discount.

Example: Mapping a discount to Product ID "JERSEY" automatically applies to all jersey sizes and color variants.

Item Mapping

Maps a discount to specific Item IDs.

Only the selected items will qualify for the discount.

Multiple Mapping per Discount: A single discount can contain both Product-level mappings & Item-level mappings.

Importing Discount Mappings

For merchants managing large numbers of discount mappings, retailcloud provides a bulk import option.

From this screen, users can:

• Download the sample template
• Populate discount mappings in Excel/CSV format
• Upload mappings directly

Required fields are: Loyalty Provider, Discount ID, Discount Name, Mapping Type, Mapping ID

Articles in this section

• Item Import Field Descriptions
• Overview
• Merchant Onboarding
• Navigation Bar
• Reports
• Items
• Settings
• Dashboard Overview
• Company
• Register

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