Feedback Configuration on CAS

  1. Login to CAS

  2. Navigate to Configuration —> POS Settings —> Feedback Settings

  3. To Enable Feedback, tick the checkbox.

  4. Choose a question from the dropdown box for POS Question or type the question in the below box. This question will be asked on CDS immediately when a customer completes the transaction.

  5. Select the answer Type ‘Star’.

  6. Select the Email Question from the dropdown box or manually enter the question in the box below. This question will be asked on an email receipt sent to the customer email address.

  7. Select the answer Type ‘Smile’.

  8. Click on ‘Submit’.


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