Feedback on 6IX POS
After a successful transaction, a customer feedback screen appears to get feedback from the customer.
Feedback on mPOS
Feedback Notification on nGauge App
This feature of the app allows the business owner to get notified about their customer feedback or ratings. Merchants can easily analyse feedback and plan for improvements.
To get notifications on the app, activate feedback on pos or digital receipts.
Click on 💟 sign at the bottom of the home screen.
Customer feedback rating will be listed based on High or Low rating.
Click on a particular customer to view the details such as Rating Points, Customer No, Transaction No and Source.