How to Uninstall your POS system, in case of failure during setup process or reinstall ?

This is a guided process to uninstall your POS System, in the event the install had errors or the current register or domain needs to be removed and a new one installed. This applies to all versions of Windows.‌

If you need to uninstall and reinstall your MySQL go here and here before doing this section.

Step 1: Press Start or the Windows Key to bring up all your programs

Step 2: In your Programs list go to 'retailcloud POS Application'


Step 3: Under 'retailcloud POS Application', go to 'POS Uninstall'


Step 4: A black box will pop up and begin the uninstall process, it should take about 1 minute


Step 5: Go to 'This PC'

Step 6: Go to your C:\ Drive


Step 7: Select the folder called 'Retailcloud' and right-click your mouse or press the Print Key on your keyboard, below your right shift key and press 'Delete'


Step 8: You can now begin the reinstall of the retailcloud POS Application by running the executable


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