Payment Gateway Settings

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On the WinPOS, you can create and save your payment gateway settings, as well as modify the existing settings. We recommend saving your gateway settings on CAS so that you have a central location for the settings.

Selecting the payment gateway: Available gateways are available from the dropdown selection. Please notify your reseller or retailcloud support department for additional gateway options.

DTP (Direct to Processor) - Users that are not using a payment gateway and are processing their credit card transactions directly to their merchant processor, would select PAX from the Gateway option.

Payment processing settings are managed by users with the appropriate rights. If using a gateway, make sure that you have obtained your payment information from your payment processor, and verified that it is in live mode and set to process all types of transactions.

The following details are mandatory

  1. Users must have a merchant account to accept Credit Cards.
  2. Users must have an account setup by your payment processor.
  3. Users must have the Login name and Password created (the password created can contain special characters).

The user can allow hand keyed transactions by checking Manual Entry of card details.

If prevent verification is checked, the unit will not verify the transaction. This is used for tracking media sales when other forms of verification are used (an additional wireless credit card unit or check guarantee) Caution: with these checked the POS unit will not verify live transactions. It assumes you already have the needed verification and prints a receipt.Manual Entry does not need to be checked to use prevent verification

Supported Payment Mode

This part will define which payment options merchants will accept from their customers , Credit , Debit , Check, Gift Cards, and In Store Credit

Supported Credit Cards

User will be able to verify the supported card types he is able to accept at his location e.g. , VISA , MASTERCARD , AMERICAN EXPRESS , DISCOVER etc 

NOTE : Before accepting a card type at your location it is important that you check with your processing company on what card types you are able to accept at your location

PAX (Direct to Processor)

Overview

If your credit card processing will be going directly to the processor (using a Pax device and sending the transactions direct to the processor - not through a payment gateway), the set up needs to be completed indicating the IP address for communication.

PAX IP Address : You will need to enter the IP Address from your PAX EMV Device.

This will send a message directly to the processor when a credit card is run, there is no need for a client

You will need to define which payment options you will accept from your customers: Credit, Debit, Check, Gift Cards, and In Store Credit when configuring your PAX device.

Supported Processors

  • Paygistix
  • Tsy

How to get an IP Address from PAX?

Overview

Here are steps on how to retrieve IP Address from your PAX EMV Device

SP30

  • Log into the Pax SP30 to retrieve the IP address assigned for the Pax SP30:
  • On the SP30 press the Blue "F" then Enter/Green button then it will ask you for a password. The password by default is the current date entered in (mm/dd/yyyy) format, then Enter/Green.
  • Press the number 6 to go into "Communications", enter password. The password by default is the current date entered in (mm/dd/yyyy) format.
  • Enter 7 to Select LAN Parameters from the Communication Options.
  • Enter 2 to go to the IP Address. Write down the IP Address displayed in the screen, you will need it to configure the Pax SP30 to POS
  • Press the Red button to go back out of LAN Parameters
  • Next you go into ECR Comm. Type - From the Communication Options, select 8.
  • Press 2 to go into Ethernet. There you will get your Communication Port number. Write down the Communication Port number, you will need it to configure the Pax SP30 to POS.
  • Press the Green button to get to the Communication Protocol : 2 screen then you press the 2 to select HTTP GET.
  • Once you set the Communication Protocol to HTTP GET and get the IP Address and Communication Port. You are now ready to configure it with the POS.

MT30

  • Log into the Pax MT30 to retrieve the IP address assigned for the Pax MT30:
  • On the MT30 press the Enter/Green button then it will ask you for a password. The password by default is the current date entered in (mm/dd/yyyy) format, then Enter/Green.
  • Press the number 6 to go into "Communications", enter password. The password by default is the current date entered in (mm/dd/yyyy) format.
  • Select LAN Parameters from the Communication Options.
  • Enter 2 to go to the IP Address. Write down the IP Address displayed in the screen, you will need it to configure the Pax MT30 to POS
  • Press the Red button to go back out of LAN Parameters
  • Next you go into ECR Comm. Type - From the Communication Options
  • Press 4 to go into Ethernet. There you will get your Communication Port number. Write down the Communication Port number, you will need it to configure the Pax SP30 to POS.
  • Press the Green button to get to the Communication Protocol : 2 screen then you press the 2 to select HTTP GET.
  • Once you set the Communication Protocol to HTTP GET and get the IP Address and Communication Port. You are now ready to configure it with the POS.

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