VenueNext Integration on ZeroPOS

About VenueNext

VenueNext is a leader in mobile commerce technology partnering with venues around the world. Their software is used across a range of industries - from sports stadiums and arenas, universities, hospitals, and corporate campuses, to the largest theme parks in the world.

Their ecosystem of products combines physical and digital solutions to create a frictionless shopping experience, offering products such as point-of-sale solutions, online ordering, branded apps, and branded payments. VenueNext’s powerful platform makes commerce simple for consumers – and easy for brands to incentivize and reward their most valuable customers for their loyalty. VenueNext began in 2014 with Levi’s® Stadium and the San Francisco 49ers and has since gone on to power mobile-first, frictionless commerce in Arenas and Stadiums, Theme Parks, Universities, Corporate Cafes, and Theaters.

retailcloud system is now integrated with VenueNext Payments. You can securely process transactions in real time on retailcloud POS.

Now you can pay via VenueNext Wallets at the POS end using our ZeroPOS/6IX POS applications.

Getting Started

Configurations on POS

1. Login to POS
2. Click on the menu icon from the home screen, Configuration→ Payment→ Settings.
3. Navigate to VenueNext and check the Accept Type box to start accepting VenueNext payments

Sales Transaction using VenueNext

1. Go to the Transactions tab and add items to the cart.
2. Navigate to the tender bar and select the VenueNext Tender Button.
3. Scan your QR Code/barcode and just manually enter the member code manually on the search field.
4. Click on the Search button. (magnifier glass)
5. Once processed it will fetch the member details such as Member ID, Member Name, and Promotions if any and Loaded values(Balance Amount) will be displayed.
6. Apply the discount and click on Pay using Wallet to make the wallet payment or else choose the Continue  button to process the payment using other tenders.
7. Proceed to checkout and finish the sale.

Refund Transaction using VenueNext

Processing a refund with Verified Refunds Enabled:

1. On the sales transaction screen, Press the RETURN button at the top of the screen.
2. Scan the barcode on the bottom of the receipt, into the box. If a receipt is not present, you will need to enter the transaction # (2016/X/X/XXX).
3. The transaction # may also be available from the drop-down if sold at the same store. A transaction number is required to process a refund.
4. Once the transaction number is entered, click on the Force Return check box, and you will have the question, are you returning all items (No/Ignore/Return Payment).
5. If Return Payment is selected, all items from the receipt are placed in the cart to return (you can delete any from the cart that is not being returned)
6. If No, the cart will not be populated and you will need to enter the items from the original transaction in the sales cart.

7. Completing the return: Select tender type VenueNext. If refunding to a credit card, it will process credit on the original credit card used.

Click here to learn how to configure VenueNext through the Console portal.

 

Articles in this section

• Getting Started
• Settings
• Transaction Tab
• Item
• Customer
• Reports
• QSR
• retailcloud chat
• Re-Registering ZeroPOS
• Common Issues

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