QSR

April 22, 2020 10:20

Overview

A Quick Serve Restaurant (QSR) or a fast food outlet needs a POS system that can keep up with the pace of business. retailcloud’s QSR application offers the user a wide variety of POS features and operations that can be customized to operate according to the type of restaurant service needed.

Features

Quick and easy billing
Manage kitchen orders with Kitchen Display System.
Customized Orders
Design Combo Packs
Reports

Getting Started

STEP 1 : QSR Setup on CAS

To run QSR application on your android tablet, the first thing you need to do is to configure QSR settings on the management portal (CAS). Follow the steps below :

Login to CAS → Configuration → Company Details → Company Information.
Select the App Type as ‘QSR’. Changing the application type will change "Packages" to “Recipes” so that you can create modifiers for your menu items.
Click ‘Save’.

Recipe & Menu Management

STEP 2 : Creating Ingredients (Items) for Recipe/Modifier

Create the items that are going to make up the Recipe/Modifier. From CAS, go to Management → Inventory Classification → Master Item (Item Type → Store).

Create an item for every ingredient that will be a part of the Recipe. Let's say you are creating a recipe for “Chicken Burger”

Create an item for each ingredient. Example : For a Chicken Burger, Create Bun, Chicken Steak , Lettuce, Tomato, Onion etc..
Create an item for any Modifiers : Beef, Turkey, Veggie Patty, Wheat bun etc..

Usually the Selling Price would be $0

STEP 3 : Creating a Package Item

The Recipe/Modifiers function is used for multiple quantities of an item or multiple items combining together to form a recipe. Once the items are created, you can create a Package Item. Go to Management → Master Item ( Item type → Package). This is your Recipe, it will have the ingredients added to this "package".

Example : The Package would be "Hamburger", with the selling price of the hamburger

STEP 4 : Creating a Recipe

Now you are ready to create the Recipe. You will be adding the ingredients to make a recipe (hamburger: bun, beef patty, lettuce, tomato, mustard) to the package (hamburger)

Go to Management → Inventory Classification → Recipe/Modifiers.

From the Recipe/Modifiers screen, select the Package Item from the drop down menu

UPC : UPC of the ingredients that are going to make up your Recipe
Description : The description of the items will auto populate
Quantity : The quantity of the ingredient used in the Recipe
Group : Used to create the modifiers (optional). If you want to offer three types of cheese you will create a Group "Cheese" and select it from the drop down
Hidden : Enable if you do not want the ingredient to display as an ingredient on the POS (only needed if you are tracking inventory of each ingredient)

Each recipe needs at least two units in the sale, they can be a combination of items or multiples of one item.

STEP 5 : Creating Modifiers

From the Recipe/Modifiers screen, you can create the Modifier Group so that the modifiers will be available (Chicken, Turkey, Veggie Patty, Wheat Bun)

The group must include the "primary" item, the item that is indicated in your recipe.

UPC : The upc of ingredients that will make up your group
Description : The description of the items will auto populate
Differential Amount : If any price differential for substituting this ingredient

STEP 6 : Setting Up Tablet for QSR

From the Home screen, Scroll from the left side in or press on the RC cloud Settings in the upper left → Click on Configuration → General .

Enable QSR Mode : This will enable the Screen for QSR application.
QSR Settings : Configure Department Exclusion

Allows you to exclude from the displayed menu certain departments that you do not use for sales (primarily those departments used for ingredients)

Other often used General Settings

Enable Tip

Other often used Hardware Settings

Enable secondary receipt printer (kitchen printer)
Split the kitchen receipts, using 2 kitchen printers

Receipt : To identify primary as well as secondary/kitchen printers. If QSR is enabled, an additional option "Split Kitchen receipt to two printers" is available

If no printer will be used, select OTG (customers can still be emailed their receipt copies)

STEP 6 : Making a QSR Sale

Adding Items into the sales cart

From the home screen → Click on Transactions.
Select Items from the Quick Pick Categories on the left and placed in the sales cart.
To add or substitute ingredients, select the item in the cart to modify.

Substituting Ingredients on Items

Click on the item in the sales cart that needs to be modified.
Add additional by pressing the "+"
Remove ingredients by pressing the "-"
Click on Replace and select the substitute from the drop down to replace Ingredients with modifiers .

Add Ons

Add Ons can be added by pressing the Add On and selecting from the ingredients displayed.

Comments

Comments can be selected from the predefined choices, or spoken into the tablet - or type in. These changes will be shown on the Kitchen Printer.

Table and Seat Assignments

You have the option of selecting a table and or seat for the order. The table/seat assignment is printed on the Kitchen Printer receipt.

Making a QSR Sale (From Item Screen)

To make a QSR sale from the Item Screen, Go to home screen → Item Tab
You will see images (if added) and descriptions of your items, select items to sell and it will be added to the sales cart on the right.
Click on the Assign button on the cart to pick Table and Seat.
Customer's name can be added
If modifiers have been enabled, press on the Modifier button to add or substitute ingredients in the recipe for the item .
Click on the ‘+’ button to include Add ons to the combo.
Add Comments in the comment box provided.
Once the order is complete, press Add to Cart and complete payment (either from pulling up the payment types - swipe in from the right side of the tablet or from the transactions screen)

Setting Up QSR

Go to the Configuration tab (from the Home screen, scroll from the left side in or press on the RC cloud Settings in the upper left) Select Configurations and then the General Tab

Enable QSR Mode (this will allow the enable the Screen for QSR using the "Item" Button)
QSR Settings - Configure Department Exclusion

Allows you to exclude from the displayed menu certain departments that you do not use for sales (primarily those departments used for ingredients)

Enable secondary receipt printer (kitchen printer)
Split the kitchen receipts, using 2 kitchen printers

Other often used Hardware Settings

Enable Tip

Other often used General Settings

Enable secondary receipt printer (kitchen printer)
Split the kitchen receipts, using 2 kitchen printers

Using QSR on the tablet (sales)

How to complete a Sale ?

The QSR feature is available from the home screen using the ITEM Tab.You will see images (if added) and descriptions of your items, select item to sell and it will be added to the sales cart on the right.

If modifiers have been enabled, press on the Modifier button to add or substitute ingredients in the recipe for the item (add lettuce, substitute Swiss for cheddar, etc)

Once the order is complete, press Add to Cart and complete payment (either from pulling up the payment types - swipe in from the right side of the tablet or from the transactions screen)

Options: * Table and or seat can be designated (Assigned) * Customer's name can be added * Comments can be added

Articles in this section