Store & Forward Mode (SAF Mode)

Store And Forward

Store & Forward (SAF) Mode allows the POS system to continue processing transactions even when there is no immediate connection to the server. This feature is particularly useful in scenarios where the internet connection is unreliable or temporarily unavailable. SAF Mode enables the POS system to store transaction data locally and forward it to the server once the connection is restored.

Enabling SAF Mode

Configurations → Payment → SAF Mode → Enable Online Only Mode

1. Access the ZeroPOS system and navigate to the "Configurations" section.
2. Within the Configurations menu, locate and select the "Payment" tab.
3. Look for the option "SAF Mode".
4. Select the setting from the dropdown. 

5. Payments should behave according to the selected mode:

   • Online Only: Payments are processed only in online mode.

   • Offline Only: Payments are processed only in offline mode.

   • On Demand: Payments toggle based on availability. 

Using SAF Mode

• When the POS system is in SAF Mode, transactions can be processed as usual even if there is no internet connection.
• Upon completing a transaction, the POS system will store the transaction data locally instead of immediately transmitting it to the server.
• The stored transaction data will remain in the system until the internet connection is restored.
• Once the connection to the server is reestablished, the POS system based on SDK commands or BroadPOS TMS or PAXStore parameter configurations, the device forwards the transactions to the host/processor.

Daily Sales Report with SAF Details

The Daily Sales Report includes additional details regarding Store & Forward (SAF) transactions. This provides users with visibility into the status of offline transactions, including the number of transactions successfully uploaded and any that failed to synchronize with the server.

• To access the Daily Sales Report (DSR), users can navigate to the reporting section of ZeroPOS.
• Locate and click the Daily Sales Report button to print the report.
• When a user clicks on the DSR option, ZeroPOS will display a pop-up window with additional details related to SAF transactions on the payment terminal.
• The pop-up window will indicate the number of offline transactions that were successfully uploaded to the server.
• Additionally, it will provide information on any offline transactions that failed to synchronize with the server.

Printing SAF Details on DSR Report

• Along with the pop-up display, the SAF details, including the number of uploaded and failed offline transactions, will be included in the DSR report.
• Users can print the DSR report as usual, either for internal records or for further analysis.

Articles in this section

• Getting Started
• Settings
• Transaction Tab
• Item
• Customer
• Reports
• QSR
• retailcloud chat
• Re-Registering ZeroPOS
• Common Issues

See more