Tender-Based Currency Rounding

1. Overview

With the anticipated discontinuation of penny production in the United States, merchants face a practical challenge: how to handle physical change for cash transactions. RetailCloud's Tender-Based Currency Rounding feature provides a configurable rounding engine that automatically adjusts transaction totals to the nearest supported coin increment — eliminating the need for pennies while keeping receipts transparent and accounting accurate.

Key Benefits

• Eliminates penny dependency for cash transactions at the POS and Kiosk
• Configurable rounding increment and method per merchant's preference
• Rounding applied only to Cash tender — card payments are unaffected
• Full financial transparency: rounding adjustment shown separately on receipts
• Dedicated Rounding Adjustment Report for back-office reconciliation
• No impact on Purchase Orders, Online Orders, or non-cash tenders (Phase I)

2. Accessing Currency Rounding Settings

Currency Rounding is configured directly on the Cash Tender settings page — not as a standalone settings tile. Follow these steps:

1. Log in to the RetailCloud Merchant Console.
2. In the left navigation panel, click Settings.
3. On the Settings page, locate the Payment Settings section and click Tenders.
4. Find the Cash tender in the list and click Modify (or the edit icon).
5. The Modify Tender page opens (Settings / Tenders / Modify). You will see the Enable Currency Rounding checkbox below the Name field.

Note: The Currency Rounding option only appears on the Cash tender. It is not available on other tender types in Phase I.

3. Enabling & Configuring Currency Rounding

3.1  Enable the Feature

On the Modify Tender page for Cash:

6. Check the Enable Currency Rounding checkbox (unchecked by default).
7. When checked, two additional controls appear immediately below:

• Rounding Type dropdown
• Rounding Increment radio buttons

Default State: The Enable Currency Rounding checkbox is unchecked by default. No rounding is applied anywhere (POS or Kiosk) until this is enabled and saved.

3.2  Select the Rounding Type

The Rounding Type dropdown controls the mathematical logic used to adjust transaction totals.

Option	Behavior	Example ($10.03)
Round to Nearest (default)	Standard midpoint rounding — totals below the midpoint round down; totals at or above round up.	$10.03 → $10.05
Round Up	Always move to the next increment, regardless of the cent value.	$10.01 → $10.05
Round Down	Always drop to the previous increment, regardless of the cent value.	$10.04 → $10.00

3.3  Select the Rounding Increment

The Rounding Increment radio buttons set the target coin denomination for rounding.

Increment	Coin	Default?
$0.05	Nickel	Yes (default)
$0.10	Dime	No
$0.25	Quarter	No
$0.50	Half-dollar	No
$1.00	Dollar	No

Recommendation: The $0.05 (nickel) increment is the most common choice and aligns with anticipated federal guidelines for penny discontinuation.

3.4  Save the Configuration

After selecting your Rounding Type and Increment, click Save (or the equivalent save action on the Modify Tender page) to apply the configuration. Rounding will take effect at the POS and Kiosk for all new Cash transactions immediately after saving.

4. Nearest Rounding Logic — Detail

When Round to Nearest is selected with a $0.05 increment, the system applies the following midpoint rounding rules to the final transaction total:

Cents Ending In	Nearest Rule Behavior	Example
.01	Round Down → .00	$10.01 → $10.00
.02	Round Down → .00	$10.02 → $10.00
.03	Round Up → .05	$10.03 → $10.05
.04	Round Up → .05	$10.04 → $10.05
.06	Round Down → .05	$10.06 → $10.05
.07	Round Down → .05	$10.07 → $10.05
.08	Round Up → .10	$10.08 → $10.10
.09	Round Up → .10	$10.09 → $10.10

How to Read This Table

Blue rows (Round Down): The cent value is closer to the lower increment — system rounds down.

Green rows (Round Up): The cent value is closer to the upper increment — system rounds up.

The midpoint (.05 on a $0.10 range) rounds up to the higher increment.

Important: Rounding is always calculated on the final payable amount — after subtotal, tax, discounts, and any additional charges (e.g., Shopping Bag fee, Donation fee). Rounding is never applied mid-transaction.

5. How Rounding Works in a Transaction

5.1  Calculation Order

The system calculates amounts in the following strict order:

8. Item prices and quantities are totaled → Subtotal
9. Tax is calculated on the subtotal → Tax Amount
10. Any additional charges (Shopping Bag fee, Donation, etc.) are added
11. Discounts are applied
12. Rounding is applied to the resulting final payable amount → Rounding Adjustment
13. Final Total = Subtotal + Tax + Additional Charges − Discounts + Rounding Adjustment

Key Rule: Rounding is always the last calculation. It is never applied to individual line items or to the subtotal alone.

5.2  Internal Ledger Tracking

The system internally records the Rounding Difference as a separate line item in the transaction ledger. This ensures that:

• Subtotal + Tax + Rounding Adjustment = Total Collected
• The original pre-rounding amount is preserved for reporting purposes
• Accounting reconciliation is accurate and auditable

5.3  Applicable Transaction Types

Currency Rounding applies to the following transaction types in Phase I:

Transaction Type	Rounding Applied?	Notes
POS Sales (Cash)	Yes	ZeroPOS, 6ixPOS, ServioPOS
POS Refunds (Cash)	Yes	Applied to refunded amount
6ix Kiosk (Cash)	Yes
Split Tender (Cash component)	Yes	Rounding evaluates the Cash portion
Online / Manual Orders	No	Excluded from Phase I
Fanvista / SuiteSpot / Invoices	No	Excluded from Phase I
Credit / Debit / Check / Gift / EBT	No	Phase II consideration

6. Receipt Display

6.1  Where Rounding Appears on the Receipt

When a rounding adjustment occurs, it is displayed as a separate line item on the customer receipt — clearly positioned after the tax line and before the Total Amount. This applies to both printed receipts (POS) and digital receipts.

Receipt Line Order

  Subtotal                           $70.00

  Total Tax                           $1.03

  Discount                           -$5.00

  Rounding Adjustment             +$0.02   ← shown here

  ─────────────────────────────────────────

  Total Amount                      $66.05

Refund Receipts: Rounding adjustments are displayed on Sales and Exchange transaction receipts. Refund transaction receipts do not show the rounding variance line.

6.2  Positive vs. Negative Rounding Adjustments

Adjustment Direction	When It Happens	Effect on Customer
Positive (+)	Total rounds up to the next increment (e.g., $10.03 → $10.05)	Customer pays $0.02 more
Negative (−)	Total rounds down to the previous increment (e.g., $10.02 → $10.00)	Customer pays $0.02 less

7. Rounding Adjustment Report

7.1  Purpose

The Rounding Adjustment Report gives merchant administrators a complete view of every transaction where currency rounding was applied. It is the primary tool for reconciling rounding differences in end-of-day accounting.

7.2  Accessing the Report

1. In the left navigation panel, click Reports.
2. Under Transaction Reports, click Rounding Adjustment Report.

7.3  Filters

The report supports the following filters to narrow results:

Filter	Type	Description
Date Range	Date pickers (From / To)	Filter transactions by date. Quick links: Current Day, Previous Day, Current Month, Previous Month.
Transaction #	Text field	Search for a specific transaction number.

Note: The Tender filter and Rounding Type / Rounding To columns have been removed from the Rounding Adjustment Report as of the Feb 27, 2026 update. The report now shows all Cash rounding transactions without tender filtering.

7.4  Report Grid Columns

Column	Description
Transaction #	Unique identifier for the POS transaction.
Date	Date and time the transaction was completed.
Store	The store location where the transaction occurred.
Register	The POS register or terminal used.
Initial Amount	The transaction total before rounding was applied (Subtotal + Tax + other charges − Discounts).
Final Amount	The transaction total actually collected after rounding.
Rounding Adjustment	The difference between Initial Amount and Final Amount. Positive = customer paid more; Negative = customer paid less.

7.5  Export & Print

The report supports:

• Excel export — click the Excel icon in the toolbar to download the full report as a .xlsx file.
• Print — click the print icon to send the report to a printer.
• Column customization — click the Columns icon on the right to show/hide specific columns.
• Inline search — use the Search in field input to filter visible rows by any column value.
• Pagination — use the Show entries dropdown to display 10, 25, 50, or 100 rows per page.

8. End-to-End Setup Walkthrough

Follow this complete walkthrough to activate currency rounding for your Cash tender from scratch.

Step 1 — Open the Cash Tender

1. Go to Settings > Tenders.
2. Locate Cash in the tender list and click Modify.

Step 2 — Enable Currency Rounding

14. Check the Enable Currency Rounding checkbox.
15. The Rounding Type dropdown and Increment radio buttons appear.

Step 3 — Configure the Rounding Type

3. Open the Rounding Type dropdown.
4. Select one of: Round to Nearest (recommended), Round Up, or Round Down.

Step 4 — Set the Rounding Increment

3. Select a radio button for your target increment.
4. $0.05 is selected by default — change only if your operation requires a different increment.

Step 5 — Save

16. Click Save on the Modify Tender page.
17. Rounding is now active for all Cash transactions at the POS and Kiosk.

Step 6 — Verify in the Report

5. Process a test Cash transaction at the POS.
6. Go to Reports > Rounding Adjustment Report.
7. Confirm the transaction appears with the correct Initial Amount, Final Amount, and Rounding Adjustment.

9. Frequently Asked Questions

Does rounding apply to card payments?

No. In Phase I, currency rounding applies only to Cash tender. Credit, Debit, Check, Gift card, EBT, and card-based transactions are not rounded.

What happens in a split tender transaction where Cash is one of the payment methods?

The system evaluates the actual Cash component of the split. Rounding is applied to the Cash portion. Card or other tender portions are unaffected.

Is rounding applied to refunds?

Yes. Rounding is applied to POS Refund transactions when Cash is the tender. However, the Rounding Adjustment line is not displayed on refund receipts (it is shown on Sales and Exchange receipts only).

Does rounding affect Online Orders or Invoices?

No. Online Orders, Manual Orders, Fanvista, SuiteSpot, and Invoices are excluded from rounding in Phase I. Only ZeroPOS, 6ixPOS, ServioPOS, and 6ix Kiosk transactions are in scope.

What if a Shopping Bag fee or Donation fee is added to the cart?

The system first computes the complete transaction total — including all line items, tax, bag fees, donation fees, and discounts — and then applies rounding to that final payable amount. Rounding is never applied before these charges are included.

How do I disable rounding?

Go to Settings > Tenders > Cash > Modify, and uncheck the Enable Currency Rounding checkbox, then save. Rounding will immediately stop applying to new transactions.

Can I configure different rounding rules for different stores or registers?

The Phase I configuration is set at the tenant/merchant level via the Cash tender settings. Store- or register-level overrides are not supported in Phase I.

Where can I see the total rounding variance for a given day?

Go to Reports > Rounding Adjustment Report, set the date filter to the desired day, and sum the Rounding Adjustment column. You can also export the report to Excel for further analysis.

10. Quick Reference

Task	Path / Action
Enable currency rounding	Settings > Tenders > Cash > Modify > Check 'Enable Currency Rounding' > Save
Change rounding method	Settings > Tenders > Cash > Modify > Rounding Type dropdown
Change rounding increment	Settings > Tenders > Cash > Modify > Rounding Increment radio buttons
Disable rounding	Settings > Tenders > Cash > Modify > Uncheck 'Enable Currency Rounding' > Save
View rounding report	Reports > Transaction Reports > Rounding Adjustment Report
Export report to Excel	Rounding Adjustment Report > Excel icon in toolbar
Filter by date	Rounding Adjustment Report > Date pickers or quick-link buttons
Filter by transaction	Rounding Adjustment Report > Transaction # text field > Search

Rounding Type	Description	Default?
Round to Nearest	Midpoint rounding — rounds to closest increment	Yes
Round Up	Always rounds up to next increment	No
Round Down	Always rounds down to previous increment	No

Increment	Coin	Default?
$0.05	Nickel	Yes
$0.10	Dime	No
$0.25	Quarter	No
$0.50	Half-dollar	No
$1.00	Dollar	No

For support, contact your RetailCloud account manager or use the Help section in the Merchant Console.

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• Overview
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