Fees

Go to Settings → General Settings → Fees

Fees can be applied to sales transactions, once a fee is created. Fees are classified into:

General Fees

Transaction Fees

• Tender Fees
• Rebates

Note:Introducing support for EBT pay mode on dual pricing and surcharging. Additionally, it provides users with the ability to control split pay mode for dual pricing based on their preferences.

Transaction Fees

Tender Based Fees

The tender-based fee will be applied during the sales transaction checkout on the POS. Only 1 tender-based fee can be used at a time.

• Dual Pricing
• Itemized Surcharges

Dual Pricing

What is Dual Pricing?

Dual pricing is the practice of setting different prices in different markets for the same product or service. This tactic may be used by a business for a variety of reasons, but it is most often an aggressive move to take market share away from competitors.

With our Dual Pricing program, you can enable your merchants to literally keep the same amount of money for a non-cash payment as they do for a cash payment. This allows merchants to profit the same no matter how a customer pays. This program greatly increases your profitability. 

 

Configure Dual Pricing

1. Go to Settings → General Settings → Fees
2. Toggle the button Activate Tender Based Fee to enable Dual Pricing
3. Under the Tender Fee tab, choose Dual Pricing

4. Enter the fee details in the fields provided ;

   Fee Name: Give the Fee a name (it can be up to 50 characters) - Mandatory. 
   

   Fee Value: Enter the amount for the fee (You can enter a dollar amount or percentage by selecting Dollar or Percentage)

5. Tender Options: Check the Tender options to which you want the fee to apply.

6. Click Save.

Surcharges

Save money by removing the burden of paying merchant fees for credit card transactions with the Surcharges feature.

• Add an additional fee to a customer’s bill when he or she uses a credit card for payment that is equal in value to your merchant fees.
• The charge will be excluded from all other payment types (cash, debit, external, etc.)

Quickly set up surcharges on the back office (Console) and maximize flexibility by customizing them to suit your needs. To create a surcharge follow the instructions below :

1. Go to Settings → General Settings → Fees
2. Toggle the button Activate Tender Based Fee to enable Surcharges
3. Under the Tender Fee tab, choose Itemized Surcharge

4. Enter the fee details in the fields provided ;

   Fee Name: Give the Fee a name (it can be up to 50 characters) - Mandatory. 
   

   Fee Value: Enter the amount for the fee (You can enter a dollar amount or percentage by selecting Dollar or Percentage)

5. Receipt Label: Surcharge labels on receipts can be customized here.

6. Tender Options: Check the Tender options to which you want the fee to apply.

7. Click Save.

   

When a tender type, debit or credit is selected on POS during a sales transaction, the surcharge will be automatically added to the sale. Users have the option to print a customized surcharge label on the receipt.

Things to note: The fee will continue to apply to that tender permanently unless the fee is inactivated.

Rebates (Cash Discounts)

Creating Rebates

Following these steps will set a cash discount/rebate to transactions at the time of tender.  The cash rebate will be attached to the tender type and will be added automatically when the assigned tender option is selected.

1. Go to Settings → General Settings → Fees
2. Under Transaction Feestab →  Rebates

• Fee Name: Give the rebate a name, in this case, Cash Discount. Keep in mind, this will be the name that displays to the customer on the receipt. (It can be up to 50 characters).
• Fee Value: Enter the amount for the rebate (You can enter a dollar amount or percentage by selecting Dollar or Percentage)
• Tender Options: Check the Tender options to which you want the rebate to apply.
• Choose Save.

General Fee

Go to Settings → General Settings → Fees

Navigate to the General Fees tab and create hit Create Fee to create a new fee.

Fee Name: Give the Fee a name (it can be up to 50 characters) - Mandatory

Fee Type: Select the type for the Fee from the drop-down selection.

Tax Name: Add Tax to the General Fee while creating a new general fee. A dropdown will display a list of available tax options for selection including "None" option for the general fee that is not considered as taxable.

Fee Value : Enter the amount for the fee (You can enter a dollar amount or percentage by selecting Dollar or Percentage).

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• Overview
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