How to Setup Surcharge?

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Go to Settings → General Settings → Fees

Save money by removing the burden of paying merchant fees for credit card transactions with the Surcharges feature.

  • Add an additional fee to a customer’s bill when he or she uses a credit card for payment that is equal in value to your merchant fees.
  • The charge will be excluded from all other payment types (cash, debit, external, etc.)

Quickly set up surcharges on the back office (Console) and maximize flexibility by customizing them to suit your needs. To create a surcharge follow the instructions below :

  1. Go to Settings → General Settings → Fees
  2. Toggle the button Activate Tender Based Fee to enable Surcharges
  3. Under the Tender Fee tab, choose Itemized Surcharge
  4. Enter the fee details in the fields provided ;

    Fee Name: Give the Fee a name (it can be up to 50 characters) - Mandatory. 

    Fee Value: Enter the amount for the fee (You can enter a dollar amount or percentage by selecting Dollar or Percentage)

  5. Receipt Label: Surcharge labels on receipts can be customized here.
  6. Tender Options: Check the Tender options to which you want the edge fee to apply.

  7. Click Save.

    2021-11-26_17_15_24-retailcloud_console.png

When a tender type, debit or credit is selected on pos during a sales transaction, the surcharge will be automatically added to the sale. Users have the option to print a customized surcharge label on the receipt.

Things to note: The fee will continue to apply to that tender permanently unless the fee is inactivated.

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