Event Import

Navigate to Utilities → Import → Event Import

You'll need access to a spreadsheet program that supports CSV files such as Excel or Google Sheets. Any other file type will not import.

You can download the sample template by clicking on the Download Sample link.

The mandatory fields for import will be preselected, you also have the option to select the other required fields and download the CSV file sample.

Here is a short description of each field in the Event Import:

• Zip: The postal code or ZIP code associated with the event location.
• Country: The country where the event took place.
• State: The state or province where the event occurred.
• City: The city where the event was held.
• Street: The street name of the event location.
• Address2: Additional address information, such as building or suite number.
• Address1: The primary address line of the event location.
• Store Name: The name of the store where the event was hosted.
• Event ID: A unique identifier for the event. (Autogenerated) This field can be left blank.
• Event Name*: The name or title of the event.
• Event Location Name*: The name of the specific location within the venue where the event took place.
• Show Code*: A code or identifier associated with the show or performance.
• Show Type: The type or category of the show or performance.
• Event Code*: A code or identifier associated with the event.
• External Tour Name: The name of an external tour, if applicable.
• External Tour ID: An external identifier for the tour, if applicable.
• External Event Location ID: An external identifier for the event location, if applicable.
• Start Date*: The starting date and time of the event.
• End Date*: The ending date and time of the event.
• Show Code2: An additional code or identifier associated with the show or performance.
• Season: The season in which the event took place (e.g., summer, winter).
• External Event ID: An external identifier for the event, if applicable.
• Event Sales Start Date*: The date when sales for the event began.
• Segment Name: The name or category of the market segment targeted by the event.
• Total Attendance: The total number of people who will attend the event.
• Weather: Information about the weather conditions during the event.
• Address Type: The type of address (e.g., residential, business).
• Phone: Contact phone number associated with the event.
• Email: Contact email address associated with the event.
• Land Mark: A notable landmark or point of reference near the event location.
• Sales Channel: The channel through which sales for the event are made (e.g., online, store).

Now, when you are ready with the import file, process it with the steps below.

Importing Events

1. Go to Utilities → Import→ Click on Event Import.
2. Upload Your File: Attach the Item file by simply Drag & Drop or uploading your CSV file directly from your computer by browsing for it.
3. Click Continue when done.
4. Column Mapping: Once the file is loaded the column headers from the file will be displayed below the heading Column Name. In the case of the column header from the file exactly matching the Console field name this will be automatically mapped and this is displayed in the Map to Field.
5. You can map and make sure all of the column field data you're importing has been matched to its equivalent setting on Console.
6. Enter the email address to which you will receive the status of your import.
7. Click Continue.
8. The Import will be Initiated → Click Finish.
9. You will be taken back to the Import page, where at the bottom you can see a section 'Recent Imports' which will show the details and current status of the imported file.
10. Click on the Status (highlighted in blue color) to view the Status Report- This will list both Imported Records as well as Failed Records with a reason for the failure. You also have the option to  Download the Failed Records by clicking on the Download button. You can correct the remaining failed record and precede to reimport them.
11. Once done, you can see the Status as COMPLETED

Note: To enhance flexibility in event creation, the system is updated to make the Event ID field optional by default for all merchants during event import. Users can proceed without inputting an Event ID, simplifying the process. However, if a merchant intentionally designates the Event ID as mandatory in their import settings, the system retains and enforces this customization accordingly.

Articles in this section

• Item Import Field Descriptions
• Overview
• Merchant Onboarding
• Navigation Bar
• Reports
• Items
• Settings
• Dashboard Overview
• Company
• Register

See more