FanMaker Integration on ZeroPOS


retailcloud system is now integrated with FanMaker Payments. You can securely process transactions in real-time on retailcloud POS.

Now you can pay via FanMaker wallets at the POS end using our ZeroPOS application.


About FanMaker

FanMaker is a leading Sports Loyalty/Wallet provider. They provide powerful Season Ticket Holder / Fan Rewards, Student Attendance, Watch Party, and Kids Club apps helping you reward and engage with fans 365 days a year.

Getting Started

Configurations on POS

  1. Login to POS
  2. Click on the menu icon from the home screen, Configuration→ Payment→ Settings.
  3. Navigate to FanMaker and check the Accept Type box and Save to start accepting FanMaker payments


Sales Transaction using FanMaker

  1. Go to the Transactions tab and add items to the cart.
  2. Navigate to the tender bar and select the FanMaker Tender Button.Screenshot_2023-04-06_at_10.57.03_PM.png
  3. Scan your QR Code/barcode and just manually enter the member code on the search field.
  4. Click on the Search button. (magnifier glass)Screenshot_2023-04-06_at_11.10.21_PM.png
  5. Once processed it will fetch the details like discounts if applicable and Stored values(Balance Amount) will be displayed.
  6. Click on the PAY button to process the payment.Screenshot_2023-04-06_at_11.12.04_PM.png
  7. Proceed with Submit Payment and finish the sale.

Refund Transaction using FanMaker

Processing a refund with Verified Refunds Enabled:

  1. On the sales transaction screen, Press the RETURN button at the top of the screen.
  2. Scan the barcode on the bottom of the receipt, into the box. If a receipt is not present, you will need to enter the transaction # (2023/X/X/XXX).
  3. The transaction # may also be available from the drop-down if sold at the same store. A transaction number is required to process a refund.
  4. Once the transaction number is entered, click on the Force Return check box, and you will have the question, are you returning all items (No/Ignore/Return Payment).
  5. If Return Payment is selected, all items from the receipt are placed in the cart to return (you can delete any from the cart that is not being returned)
  6. If No, the cart will not be populated and you will need to enter the items from the original transaction in the sales cart.
  7. Completing the return: Select tender type FanMaker. The amount will be credited back to the original card used.

Note: It's not allowed to refund more than the original amount used in the transactions.

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