Tender Rounding in POS

June 29, 2026 09:06

The Tender Rounding feature allows merchants to automatically round cash transactions to the nearest configured currency increment. This helps simplify cash handling in regions where smaller coin denominations are no longer in circulation while ensuring accurate transaction totals and transparent customer receipts.

The POS automatically retrieves the rounding configuration from the retailcloud Console and applies the configured rules during checkout.

How Tender Rounding Works

When Currency Rounding is enabled for the Cash tender, the POS automatically:

Applies rounding after taxes and all additional charges (such as shopping bag fees or donation fees) have been calculated.
Calculates the rounding adjustment based on the configured rounding rule.
Displays the rounding adjustment as a separate line on the receipt.
Records the rounding difference for reporting purposes.

The final payable amount is always calculated after all taxes and applicable charges have been applied.

Configuration

Tender Rounding is configured from the Cash Tender settings in the retailcloud Console. For more information, refer: Tender-Based Currency Rounding in Console.

Available Settings

Enable Currency Rounding

Enable or disable currency rounding for the Cash tender.

Rounding Method

Choose how transaction totals are rounded:

Round to Nearest (Default)
Round Up
Round Down

Rounding Increment

Select the rounding value:

$0.05 (Default)
$0.10
$0.25
$0.50
$1.00

Once configured, the POS automatically retrieves these settings and applies them to eligible cash transactions.

POS Behavior

When a customer completes a cash payment:

The POS calculates the transaction total, including taxes and any additional fees.
The configured rounding rule is applied to the final payable amount.
The rounding adjustment is reflected in the transaction total.
The adjusted total is displayed before payment is completed.

For split tender transactions, rounding is applied only when the payment includes an eligible Cash tender.

Receipt Enhancements

To improve transaction transparency, POS receipts display the Rounding Adjustment as a separate line item.

Rounding adjustments are shown on:

Sales receipts
Exchange receipts
Digital receipts
Email receipts

The internal rounding item used by the system is not displayed on customer-facing receipts.

Reporting

Transactions with rounding adjustments are tracked for reporting purposes.

The Rounding Adjustment Report provides visibility into transactions where rounding was applied, including:

Transaction Number
Date
Store
Register
Initial Amount
Final Amount
Rounding Variance

The Sales by Item Report also records rounding adjustments as a separate reporting line item.

Supported Transactions

Tender Rounding is supported for:

Sales
Exchanges
Refunds

While refunds support the rounding calculation, the rounding variance is not displayed on Console refund receipts.

Key Benefits

Simplifies cash transactions where small coin denominations are unavailable.
Automatically applies consistent rounding rules.
Improves checkout efficiency.
Provides clear visibility of rounding adjustments on receipts.
Maintains accurate reporting and financial reconciliation.
Ensures a consistent experience across POS and digital receipts.

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