Pick-Up Orders

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You can set up the option for customers/guests to pick up their orders at your restaurant.

To do this, generate the pickup QR Codes option for the location where customers can scan and place orders.

Generating Pick-Up QR Codes

To generate a QR Code for Pick Up order, from the console portal, navigate to Settings → QR Code Generator

Click on the Pick-Up button 

Title: Enter a title for the QR Code. Eg:-"Contactless Menu"

Caption: Enter a caption here. Eg:- "Scan To View Menu"

Restaurant Location Name: Enter/select the restaurant name to be displayed. Eg:-"La Casa Restaurant"

No of Copies: Enter the number of copies required to print.

Size: Print in different sizes. 4"x 6" and 5"x 7" are the default sizes available.

Click the Print button to print the QR Codes.

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Setting Up Pick-Up Menu

If your restaurant provides both In-Seat as well as Pick-up Items, and you want to display only items available for pickup on the Tikt menu, you can do this by customizing your Menu. To do this,

Go to Menu --> Select a Location --> Create a New Menu or Edit an existing Menu.

Click here to know more about Menu Creation & Setup

On the Menu Tab/Category, check the "Pickup Only" option which will only display the menu tabs which have this option enabled so that when a customer scans a pick-up QR code, Tikt will only show the Items eligible for pickup and not all the items on your menu.

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Orders will be sent directly to Kitchen(If this is configured). You can also print a pickup slip/receipt to attach to the order. The receipt will have the Customer Name, Pickup Code, Order Date & Time, Order Number, Ticket#, and Item Details.

It is also a good practice to confirm the pickup code and the customer's name when they come to pick up their order.

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