OnTour

OnTour Sales Dashboard

A dedicated analytics space tailored specifically to your OnTour sales activity. This dashboard offers clear visibility into event performance, product sales, and transaction trends, making it easier than ever to track results and optimize strategies. OnTour Sales Dashboard delivers insights that are exclusively focused on your OnTour events and sales.

Quickly filter data based on your preferred timeframes, such as: Current Day, Previous Day, Current Week, Previous Week, Current Month. This allows for fast comparisons and deeper insights into daily or event-wide performance.

Here’s what you’ll find on the dashboard:

• Total Transactions: The number of sales transactions processed.

• Net Sales: Revenue after accounting for returns, tax, tips, service fees, and discounts.

• Total Sales: Revenue including tax, but excluding tips or service fees.

• Gross Sales: Total sales before deductions (includes items, taxes, discounts, coupons, and fees — excluding tips).

• Gross Margin: Indicates profitability by comparing revenue to cost of goods sold.

• $/Head: Average revenue per attendee, based on the capacity set when the event was created.

• Average Transaction Value:

  • With Tax: Average amount spent per transaction, including tax.

  • Without Tax: Net sales divided by the total number of transactions.

• UPT (Units Per Transaction): Average number of items sold per transaction.

• Tax: Total tax collected from all transactions.

• Total Refunds: Number of refund transactions processed.

• Return Rate: Percentage of total transactions that resulted in a return.

The OnTour Dashboard features interactive charts and graphs to help visualize your sales data:

Sales by Day / Sales by Hour

• Toggle between “By Day” or “By Hour” using a simple radio button.

• Graphs dynamically update to show sales, transaction counts, and units sold.

• Hovering over the graph reveals detailed metrics; clicking reveals additional insights.

Tender Breakdown

• A semi-donut chart displays the payment methods used (credit, cash, etc.) across all transactions.

Top Sellers

• View your top 5 best-selling items based on total sales within the selected timeframe.

• Clicking on a product name will redirect you to that item's Catalog Analytics page for a detailed breakdown.

Bottom Sellers

• Identify the bottom 5 selling items to help evaluate low-performing products.

• These items are also sorted by sales amount, from lowest to highest.

OnTour Event Dashboard

Refer: Event Dashboard in OnTour

Events & Settlements

Track various aspects of an event, such as variances, inventory counts, receiving, and transfers. The purpose of this tool is to maintain records and ensure proper documentation and accountability during events at a specific location.

Navigate to OnTour → Event 

Events

Manage all the events and details like Event Start and End date, Location, Venue, etc.

Note: Events can also be created through Imports.

Using the search fields you can filter the events by Venue and Event Status (Open or Closed)

You can enter into the Settlement section by clicking on the Event ID of a specific event.

Modifying an Event

If you have the necessary permissions, you can modify event details within the Events. To modify an event, follow these steps:

1. Navigate to the event details page of the event you want to modify.
2. Look for an "Edit" link.
3. Click on the link to enter the edit mode for the event.
4. Make the necessary changes to the event details, such as updating the start or end date, location, venue, tour name, show code, show type, or additional details.
   • Name*: The name or title of the event.
   • External Event ID: An external identifier for the event, if applicable.
   • Event Location*: The name of the specific location within the venue where the event took place. 
   • Attendance: The total number of people who will attend the event.
   • Address 1: The primary address line of the event location.
   • Address 2: Additional address information, such as building or suite number.
   • City: The city where the event was held.
   • State: The state or province where the event occurred.
   • Country: The country where the event took place.
   • Zip Code: The postal code or ZIP code associated with the event location.
   • Season: The season in which the event took place (e.g., summer, winter).
   • Tour Name: The name of the tour, if applicable.
   • Tour ID: An external identifier for the tour, if applicable.
   • Show Code*: A code or identifier associated with the show or performance.
   • Venue: The name of the venue where the event was hosted.
   • Show Type: The type or category of the show or performance.
   • Event Starts On*: The starting date and time of the event.
   • Event Ends On*: The ending date and time of the event.
   • Sales Starts On*: The date when sales for the event began.
   • Arena Splits
     •  Department Percentage Cut: Define a Department and enter the Percentage Cut for the arena
     • Warehouse: Select a default warehouse for the event from the drop-down.
     • Carry Forward Event: Select an event to carry forward the balance from the current one.
     • Tax Collected By: Define if the tax is collected by the Artist or Arena and define the Arena Tax ID in the field provided.
     • Card Fees Collected By: Define if the card fees are collected by Artist or Arena and enter the card fee % in the field provided.
5. Once you have finished making changes, review them to ensure accuracy.
6. Click the "Save" button to apply the modifications to the event.

Assign Quick Picks to Events

Users can now assign Quick Picks directly to an event from the Event Page, ensuring that the right product assortments are available for specific events.

• Navigate to the Event Page in the retailcloud Console.
• Locate the new Quick Pick section within the event details.
• Select the Quick Pick you want to assign to the event.
• Save the changes—your Quick Pick is now linked to the event.

Once a Quick Pick is assigned to an event, users can easily view it within the Quick Pick section on the Event Page. This provides a centralized view, eliminating the need to navigate to different sections of the Console.

Users can modify or remove an assigned Quick Pick directly from the Event Page without switching screens.

The Event settlement feature is designed to assist with settling events once they are completed. It provides two tabs, namely "Count" and "Settlement," to help you manage and view product information, as well as handle the financial aspects of the event. This document will guide you through the functionality and usage of each tab.

Per Cap

"Per Cap" data point has been added next to event locations. This provides valuable insight into the average spending per attendee. The Per Cap value is displayed in currency format and is dynamically calculated based on total sales and attendee count for each event. If there are no attendees or sales registered, the Per Cap value defaults to 0.00. Additionally, the Per Cap value is included in the header of all OnTour PDFs for comprehensive event analysis and reporting.

Count Tab

The Count tab allows you to view product details and enter balances and compensations for items used during the event.

Viewing Product Information

Upon accessing the Count tab, you will be presented with a list of products that are entitled to the Venue used during the time period in the event. Each product entry will typically include the following details:

• Item Name: The name or description of the product. 
• Product ID: The Product ID associated with the item.
• Item ID: A unique identifier assigned to the product.
• Size: The size or dimensions of the product, if applicable. 
• C/F: This refers to "Carry Forward", indicating any remaining stock balance from a previously settled event that has been carried forward to the current event. 
• Rec'd: Short for "Received," it represents the quantity of the product received at the warehouse after the previous event's end date.
• Qty. Available: The pre-event total quantity of the product available in stock. (Sum of C/F and Rec'd)
• Venue Adds: Sum of all inventory transfers from the warehouse during the event.
• POS Sales: Point-of-sale sales, indicating the quantity of the product sold during the event. (Discounted sales will not be included)

• In Venue Comps: Users can manually enter the number of complimentary items per SKU directly in this field. This allows the venues to accurately track the complimentary merchandise items given by the artist to their guests during an event ensuring transparency in settlements and prevents inventory discrepancies.

• GTP Comp: Any negative adjustment that occurred during the event.
• Expected Returns: IBR for stores at the end of the event.
• Returns: This value is manually entered and is what is counted by users after the show/event. 
• Short/ (Over): The difference between the Expected Returns and the Returns, indicating if there is a shortage or surplus of the product. 
• Price ($): The selling price of the product per unit. 
• Gross ($): The total revenue generated from sales of the product. (Price * Quantity Sold)
• Discount: This will be the total discounted items sold during the event.
• TM Comp: The user will manually adjust the existing GTP comps and move some from the GTP comp bucket to the TM Comp bucket. This can be done if the event is not settled.
• Balance: The current balance or remaining quantity of the product after accounting for all the above factors. (QTY Available - GTP Comp - TM Comp - Sold - Short/(Over))

The above information serves as a reference for tracking and settling the products used.

Entering Returns and Comps

In order to settle the event accurately, you can enter the Returns and TM Comp in the Count tab. The balances refer to the remaining quantity of each product after the event. To enter the returns and TM Comps, follow these steps:

• Locate the relevant product entry in the Count tab.
• Input the values in the "Returns" field.
• If necessary, enter the count in the "TM Comp" field.
• Click Save.

By providing this information, you can ensure accurate calculations for the final settlement.

Note: OnTour now includes a "Clear Artist Inventory" button, accessible after event completion. Clicking initiates a final inventory adjustment, setting all entitled items to 0 in received and transferred locations.

Artist Mode

• Users can create and manage Artists within OnTour.
• Inventory items can be assigned directly to individual Artists.
• When Artist Mode is enabled, only items entitled to the selected Artist will be visible during counts and settlements.
• The "Artist" section is now always visible in both Arena Mode and Artist Mode, ensuring easier access to artist-related data.
• During event settlement, a dropdown is available to select the Artist ID, enabling precise attribution.
• Artist mode supports the existing PDF generation allowing for streamlined reporting and documentation.
• Supports both In-Venue Comps and Out-Venue Comps in Artist Mode.
• Out Venue Comps: Represents complimentary items provided by the artist to their guests before it is received to the arena’s inventory (this will not affect any of the settlement calculations).
  

Carry Forward Support in Artist Mode

• Artist Mode supports carry forward of inventory and balances after an event is settled.
• A Carry Forward button appears for OPEN events.
• Upon clicking, users can:
  • View a list of CLOSED events for that Artist
  • Select one to carry forward balances to the current event

Allows users to manage artist-specific operations with better granularity, improving inventory visibility, settlement accuracy, and operational efficiency across touring events.

Sort By Product

1. Under Event Page: This option conveniently available under the kebab menu (three-dot icon) on each Event Details page.

2. Under Artist Product Entitlement Page: This button is now available here as well, giving you the same sorting control for artist-specific product listings.

When selected, a pop-up window will open, giving you complete control over the sequence in which products are listed.

Product Name: View the product’s display name.

Product ID: Quickly identify each product by its unique ID.

Sequence Field: Enter a custom sequence number to define the order in which products should appear.

Use the Search Field in the pop-up to quickly locate specific products by name or ID. Use the “Clear All” button to instantly remove all custom sorting and return to the default alphabetical order. Event Details Page: Once your product sequence is set, the Settlement page will display products in the order you've defined.

Settlement Tab

The Settlement tab enables you to view and manage the financial aspects of the event, including the amount due for various sections and the payment to be made to the arena/artist.

Here's an overview of the Settlement tab functionality:

Viewing Settlement Information

Upon accessing the Settlement tab, you will have access to the financial details related to the event. This includes the following sections, among others:

• Adjustments
• Payment Details
• Gross Sales
• Total Due to Arena
• Total Paid Out
• Cash From Show

These details are organized in a comprehensive manner to provide a clear overview of the financial status of the event.

Calculating Amount Due and Payments

To determine the amount due for each section and the payment to be made to the Arena/Artist, the Settlement tab performs calculations based on the entered data from the Count tab and other relevant inputs. The calculated amounts will be displayed in the Settlement tab, allowing you to review and verify the accuracy of the settlement before proceeding with payments or further actions.

Split%

The configured Arena Splits are calculated by multiplying the percentage by the Adjusted Gross.

Tax Retained By

• If the Event has Tax Retained by Arena that amount is included in the Total Due to Arena section. The taxes are split up by department. 
• If the event has tax retained by the Artist then taxes in the total due to the arena will be blank.

Card Fees to be Collected

• If the event has Card Fees collected by Arena then the Fees will get added back into the Total Due to Arena section. 
• If the event has Card Fees collected by Artist then the fees will not be seen in the Total due to the Arena section.

The Arena Tax ID field at the bottom of the sheet is populated with the TaxID in the event setup.

Adjustments

• Off Bottom: If this cost type is selected, the Show Cost will be deducted from the Cash From Show. Off Bottom line item is added to Arena Split / Fees
• Off Top: Deducts the Show Cost from the Total Gross.
• Off Top Paid to Artist or Arena:  Both options will be removed in the Off Top Fees section of Gross Sales. If Arena is selected, it is added back into the Total Due to Arena section under Adjustments. If Artist is selected it is a positive adjustment in the Cash From Show section in a new line item.
• Paid to Venue: This will be seen as an adjustment in the Total Paid Out section in a Paid to Venue line item

Crew Sales (Discounts)

• The transactions with discounts should not be accounted for in the receipts or gross sales portion of the screen.
• The transaction totals with discounts are added back to the “Cash from Show” section.

Once verified, you can proceed with settling the event.

Click on the Settle Event button to finalize.

A popup will appear confirming the settlement. Once the SETTLE button is clicked, the balances in the current event will get carried forward to the next event.

Once an event is finalized/settled, you can always come back and reopen the event to make any modifications.

Click on the Reopen button at the top right corner.

Override Mode Button

To prevent data loss when switching between tabs, OnTour now displays a warning popup if there are unsaved changes prompting you to save or discard changes.

Override Mode Functionality:

• When Override Mode is active, the Restore Values and Override Values buttons will appear side by side.
• A new Cancel button will replace the Override Values button, allowing you to exit Override Mode easily.

Restoring Values: 

• Selecting Restore Values will clear all overridden values.
• A confirmation popup will appear with the message: “Restoring the settlement sheet will remove all overridden values.” or “Are you sure you want to override the current values with the previous ones?” Options: [Cancel] or [Restore]

These updates ensure smoother navigation and a more user-friendly experience when managing changes in OnTour.

Inventory Tab

The Inventory Tab features two distinct sections: the first section facilitates the transfer of inventories from various events to the warehouse or to the next event, while the second section is dedicated to receiving, providing users with the capability to manage the reception of items into the warehouse associated with a specific event.

Transfers Tab

Ability to Transfer Quantity by Percentage

OnTour Transfer feature now offers a "Distribute by %" button, allowing users to allocate quantities based on percentage for each store. Users input a percentage value (up to 100%), which the system calculates and rounds down to the nearest multiple. A lot size multiplier can be configured for each department. After review, users can initiate the transfer. Transfers are displayed on the OnTour PDF and inventory transfer grid. Default round down value is 1 to ensure whole values. Decimal percentages and percentages totaling over 100% are not allowed. Additionally, a reset button is available for convenience.

Note: The Distribute % screen now scales properly even when working with 20 or more stores. Layout adjustments ensure smooth navigation, keeping grids aligned and responsive. Long store names are now fully viewable with tooltips, so you can hover to see the complete name without truncation.

Ability to Transfer All Remaining Quantity to Store

The "Transfer Remain" feature on OnTour allows users to transfer all remaining quantities to a selected store. Users click the button, select the target store, and initiate the transfer. The system transfers remaining quantities accurately and reflects them in PDFs and the Inventory Transfer grid.

Note: OnTour console transactions will be as follows If money is short, we'll create a sale transaction to cover it, with details and a note saying "Short Transaction." If there's extra money, we'll make a refund transaction, noting it as a "Short/Over Transaction."

Now, even if there are no sales for an item, the tab will show payment details for short/over amounts, this will be shown on the Settlement Tab.

Reason Code for OnTour Transfer

User have to select the mandatory reason codes when initiating transfer from OnTour

Receiving Tab

Recent Receiving: Receiving History in OnTour Inventory

To make inventory management even more efficient, OnTour now offers a way to view, modify, and track receiving transactions in real-time. The new Receiving History feature provides visibility into past transactions, supports quantity adjustments, and maintains a clear modification log—all from a single place.

Accessing Recent Receiving: 

A “Recent Receiving” button is available under the Receiving tab within the Inventory section of OnTour.

Upon selection, a pop-up will display a list of your most recent receiving transactions, each with its corresponding Transaction # and Date.

• Date and Transaction # Filters: Quickly narrow down transactions using built-in filters.
• Search Functionality: Locate specific transactions using keywords such as product name, Item ID, or Product ID. Partial match searches are supported for ease of use.

Modifying Receiving Entries:

Users can select a transaction and click “View” to access the Modify Merchandise Receipt page. This page presents a detailed view of the products included in that transaction, including:

• Product Name
• Variant and Size
• Current Quantity Received

From this screen, users can:

• Update quantities directly
• Use the Modify button to save changes

Use the Reset button to clear unsaved modifications

Viewing Modification History: 

To promote transparency and accountability, a History icon is available within the Modify Merchandise Receipt page. Selecting this icon redirects the user to the Receiving Modification History page, where all modifications related to the selected transaction are recorded.

The Receiving Modification view includes:

• Item ID, UPC, Product Name, Product ID, and Size
• Original Quantity Received
• Modified Quantity Received, clearly highlighted in red if changed

Export Data

Navigate to OnTour → Event → choose Event

Choose the icon on the upper right of the page, and select the required filters.

This OnTour feature can now conveniently download Counts, Settlements, Transfers, Receiving, and Store Count data in PDF formats. The download is tailored based on the selected tab, encompassing all pertinent data for effective record-keeping and reporting. For Transfers and Receiving, the PDF includes details of both current and previous operations across multiple stores and warehouses.

PDF Support in Count, Settlement, Transfers, Receiving, and Store Count Screens

This enhancement aims to empower users with the capability to download Counts, Settlements, Transfers, Receiving, and Store Count data in PDF formats directly from the OnTour console . The PDF downloads will encompass all relevant data, ensuring comprehensive record-keeping and facilitating efficient reporting. Additionally, the feature will include support for displaying current and previous transfer and receiving operations across multiple stores and warehouses. Display of an informative error messages to guide users in case of download failures.

Add Item

OnTour  now features an "Add Item" button for streamlined item creation. The button is enabled when an artist is selected, initiating a pop-up with essential details and automatic entitlement to the artist and variants. Validation checks, clear error messages, and seamless integration with the catalog ensure a user-friendly experience. Successful item creation prompts a confirmation message, solidifying its association with the artist and availability for future events.

Store Tab

This tab provides a store-wise view of counts and sales for artist-entitled products during an event. Each store associated with the event is displayed as a separate tab. Clicking on a specific store tab reveals detailed count and sales data for that location.

Data Points displayed in the Store tab are:

• Product: Lists the items entitled to the artist.
• Variant: Displays variant details for each product.
• Size: Shows the size information for the variant.
• QTY Received: Quantity of items received in the event’s associated store.
• POS Sales: Number of items sold through the POS for the artist’s entitled products under the selected event.
• In Venue Comps: Represents complimentary items provided to the artist or their guests, as per contract agreements. This field accounts for merchandise given away without charge to the artist’s friends and family. These are logged by the venue staff to maintain accurate inventory records and to ensure the venue isn’t held accountable for inventory discrepancies related to artist comps.

• Transferred Out: Displays the total quantity of an item transferred out from the current store to another store. Populated when a Transfer Returns is initiated from the store. Transferred Out values do not impact Aggregated Returns.
  • If you click Transfer Returns from Store A:

• The Returns value for Store A will be reset to 0.
• That return quantity will now appear in Store A’s "Transferred Out" column.
• At the same time, the quantity will be added to Store B’s "Qty Received" (the destination store).

• Expected Returns = QTY Received − POS Sales − In Venue Comps - Transferred Out
• Returns = Manually entered count post-show by venue staff.
• Short/(Over) = Expected Returns − Returns
  This value reflects discrepancies and is used for settlement purposes.
• Price $ = Selling price of the product.
• Gross $ = Price × (POS Sales + Short/Over)

Transfer Return: Allows users to initiate the transfer of returned inventory directly from the Store tab, streamlining the return process and improving the operational efficiency.

When users click the Transfer Return button:

• Users are prompted to choose the destination location type — Store or Warehouse.
• Based on the selected location type, the system will display a list of eligible locations associated with the event.
• Users select the desired location from this list.
• Once a destination is selected, the system transfers the quantities entered in the Returns field.

Employee Tab

Merchants struggle with accurate tip distribution due to visibility issues and lack of support for temporary employees. OnTour’s employee tab now tracks sales and tips, allows manual entries, generates PDF reports, and configures commission percentages by department, category, or subcategory. Post-event, it displays commission details, improving accuracy and performance tracking.

Note: Kabab Menu:
Introduce a three-dot menu icon on the OnTour to accommodate additional options which include an "Add Notes" option alongside existing actions such as "Modify Event" and "Attachments”.

Notes: Upon clicking the "Notes" button, the user will be presented with a text input field where they can add notes related to the event. 

Attachments: Upon clicking the "Attachments" button, the users will be able to attach PDF for documents and formats like JPG, PNG, etc., for images. 

Modify Events: Upon clicking the "Modify Events" button, the user will be able to modify the events.

OnTour Reports

Sales by Tender

The Sales by Tender Report allows you to track and analyze sales based on the different payment methods (tenders) used at the register. This report shows how often each tender type, such as cash, credit, or other payment options user have enabled, is used by customers. It helps you understand customer payment preferences and trends. You can also use the column filters to customize the visible data, tailoring the report to your specific needs.

Sales by Item

The Sales by Item Report helps you analyze the performance of individual products by providing detailed sales data on an item-by-item basis. It shows which items are selling the most, which generate the highest profits, and other relevant sales insights. The report includes sales records by UPC and current Quantity on Hand (QOH), making it a valuable tool for tracking inventory and planning for restocking. Use this report to make informed decisions about inventory replenishment and product strategy.

• Group: Item grouping information
• Event: Associated event details linked to the items.
• Venue: The name of the venue where the sales occurred (This field is available in Sales By Tender and Sales Summary).
• UPC: A unique identifier for the product. The barcode assigned to each product.
• Product ID: An identifier specific to the product, often used for internal tracking or referencing purposes.
• Product Name: The name assigned to the product, providing a clear description for identification.
• Item Name: The name or description of the item.
• Department: Department under which the item is categorized
• Category: The broader classification of the product.
• Sub Category: Specific classification under the category 
• Style, Color, Size, Brand, Season, Team: attributes of the item.
• QTY Sold: The total quantity of the item sold
• Total Sales: The total revenue generated from sales of the item, excluding taxes and discounts.
• Tax: The total tax amount collected for the sales of the item.
• Discount Amt.: The total value of discounts applied to the item’s sales.
• Net Sales: The revenue after accounting for discounts and taxes.
• Ext Retails: The total retail value of the quantity on hand, calculated by multiplying the selling price by the current QOH.
• COGS: The total cost incurred to produce or purchase the sold items.
• QOH: The current inventory count of the item available in stock.
• Pending PO QTY: The quantity of the item that is currently on pending PO.

Sales Summary

The Sales Summary Report provides a quick overview of store sales for a chosen date range. It highlights key transactional data, including net sales, transaction counts, and applied discounts. This report helps you understand overall sales activity and track store performance efficiently.

Velocity Report

The Velocity Report provides a comprehensive overview of sales and inventory performance at the item level, helping businesses track key metrics like sales trends, discounts, and stock movement over specific timeframes. It includes details such as Item ID, name, event, venue, and store, along with attributes like department, category, size, brand, and vendor. The report also highlights key performance indicators, such as quantities sold, retail price, net sales, cost of goods sold (COGS), discounts, and margin percentage. Additionally, it tracks stock levels (quantity on hand), sales over the last 30, 60, and 90 days, and calculates stock turnover and stock days based on a given date range. This allows merchants to identify top-performing products and address unsold inventory effectively.

Inventory Balance Report

Inventory Balance Report provides inventory balance by store/location as well as to view item properties such as price levels, location types, categories, etc.

Users can filter the report by providing QOH, Venue, Store, Warehouse details to search the report. The report includes various fields that provide detailed information about each item in stock. Here is a short description of the fields in an Inventory Balance report:

• UPC: The barcode assigned to each product.
• Item ID: The unique ID for the item.
• Product ID: An identifier specific to the product, often used for internal tracking or referencing purposes.
• Item Name: The name or description of the item.
• Current QOH: The current quantity of the item in stock at the specified location.
• Color: The color or variant of the item, useful for distinguishing similar products.
• Size: The size or dimensions of the item, particularly relevant for apparel or other size-dependent products.
• Style: The specific style or design of the item, often applicable to fashion or similar industries.
• Brand: The brand associated with the item.
• Season: The specific season or collection to which the item belongs, relevant in industries with seasonal variations.
• Team: To categorize products based on different teams.
• Image: An image or photo of the item, allowing for visual reference.
• Location: The name of the location where the item is stored or displayed.
• Location Type: The type of location such as store, warehouse, or venue.
• Extd. Retail: The total retail value of the quantity on hand, calculated by multiplying the selling price by the current QOH.
• Extd. Cost: The total cost value of the quantity on hand, calculated by multiplying the cost price by the current QOH.
• Date Last Sold: The date when the item was last sold to a customer.
• Date Last Received: The date when the item was last received or restocked in the inventory. This includes only receiving transactions specific to the particular store.

Sales By Hour

The Sales by Hour Report provides an hour-by-hour sales summary for the date range, and sales associates specified with Events. This is a summary report that produces one report line per hour of one day. 

• Time: Represents the specific hour or time interval during which the sales data is recorded.
• Event: To view all event details, including the start and end dates, and location, ensuring full visibility of transaction data linked to specific events.
• COGS: Direct costs associated with producing or acquiring the products sold.
• Margin: The margin field represents the difference between the selling price of the goods and the COGS. 
• Units Sold: Total number of units or products sold during a specific hour. Transactions: Total number of sales transactions completed within each hour. 
• UPT: Average number of units sold per transaction within an hour.
• Gross Sales: Total revenue generated from sales before deducting any costs or expenses.
• Net Sales: Revenue earned from sales after deducting any returns, discounts, or allowances.

Sales By Receipts

Sales by Receipts Report provide you with details of transactions completed over a specified range of dates or transaction numbers. Use this report to view details of specific transactions, download receipts, and export completed sales and returns to a spreadsheet.

Select a date range (Start and End Date), Transaction Type (Sale, Exchange, Refund), Transaction #, and Tender (multiple options like Cash, Credit, Debit, Split Tender, Gift, etc.).
Clicking "See More" reveals additional fields like Auth Code, Ref #, Card #, Item ID, Name, and Event.

The generated report displays the following columns :

Store: The store in which the sales transactions are reported

Register: The register in which the sales transactions are reported

Date: The date & time at which the sales transactions are reported

Transaction #: Sales transaction number

Cashier: Employee/user who did the sales transaction

Customer: Customer attached to the transaction

Units Sold: Number of items sold

Payment Mode: Payment mode for the transaction(cash/credit/debit, etc)

Total Sales: Total transaction amount

Transaction Type: Type of transaction(Sale/Refund/Exchange)

Comments: Transactional level comments 

To view or print the transaction receipt, just click on the transaction receipt (blue highlighted).

Report Tab Under Event

Easily access and manage the reports in OnTour with the introduction of a new Report tab directly within each Event page. This enhancement streamlines your workflow by removing the need to navigate separately to the Reports section and manually select the event each time.

You’ll now find a Reports tab embedded in every event. Inside this tab, all available OnTour reports are displayed as clickable buttons, making it easy to switch between reports with just a click. 

It’s automatically filtered by the selected event.

Reports also use the event's date range as the default timeframe for displaying data—ensuring that you see only what’s relevant.

All the above mentioned reports will be available under an event under Report Tab.

Artist

Allows users to efficiently manage and maintain key information about the artists they work with. Users can view and update basic artist details, including:

• Artist Name: Name of the artists
• Rep Name: Representative Name
• Rep Email: Email address of representative
• Rep Phone: Contact details of representative
• Tax ID#: Enter the unique tax identification number associated with the artist.

This feature also enables users to define the revenue-sharing arrangement by specifying the department and the percentage of revenue the artist receives from each department's sales. By centralizing all artist-related information, this functionality simplifies tasks such as processing payments, managing contracts, and keeping accurate records of revenue-sharing agreements. The clear and organized presentation of artist details ensures users have a comprehensive understanding of their collaborations, making it easier to manage relationships with a diverse roster of artists.

Add and Modify Artist:

To add a new artist, follow these steps:

• Click on the “Add Artist” button.
• Provide the required general information, including:

• Artist Name
• Representative Name
• Representative Email
• Representative Phone Number
• Tax ID#

• Use the “Artist Split” section to input revenue-sharing details.
• Specify the Department (e.g., Music, Merchandise) and the Percentage Cut that the artist will receive for each department.

This process ensures accurate record-keeping of artist details and revenue-sharing arrangements, helping users efficiently manage their collaborations.

Product Entitlement: 

The Product Entitlement tab allows users to assign items or products to a specific artist.

This page contains details of the products/items that is assigned to specific artist such as Item ID, UPC, Product ID, Department, Name, Image, Product Name, Tax Code, Selling Price, Cost Price.

Below are the key actions available in this tab:

Add Items:

• Add items manually from the Master Item page.
• Items created here will automatically be entitled to the selected artist.

Department Mapping

• Assign a department to all items associated with a product.
• After entitling items to an artist, click on Department Mapping to view the product name and image for each item assigned to the artist.
• Use the dropdown next to each product to select a department, then save the changes to map departments to the items.
• This feature simplifies department assignments, ensuring accurate categorization for all imported items.

Item Import:

• Bulk import items using the Item Import function for faster product management.

AtVenu Import

• Simplify product data management by importing information and associated images directly from PDF files through AtVenue imports.

To import a file, click the Import button to open a popup window. From there, you can either drag and drop the file or select it from your device. Once the file is selected, click Import to start the process. A message will notify you: "Processing. The PDF import can take a few minutes. Please be patient." After closing this message, the console will automatically refresh and reload the product entitlement page.

Item Lookup:

• Search for specific items to entitle them to the selected artist quickly and efficiently.

Articles in this section

• Item Import Field Descriptions
• Overview
• Merchant Onboarding
• Navigation Bar
• Reports
• Items
• Settings
• Dashboard Overview
• Company
• Register

See more