Servio Release Notes

Release v1.8.0

Date: 11 Apr 2025

Feature

• Dynamic QR Code Payment

• Integration with PAX L1400 and A3700 Devices

Enhancements

• Introducing Bundle Promotions for Group Discounts

• Enabling Active/Inactive Status for Pricebooks on POS

• Enhanced QuickPick Visibility and Customization

• POS Mode Configuration: Switch Between QSR, Restaurant, and Suite

• Suite Listings Display in Suite Mode for Streamlined Ordering

• View, Edit, and Create Orders Within Suites

• Automatic Event Day Menu Activation

• Adding and Printing Kitchen Notes on Receipts

• Printer Category Attribute for Optimized Kitchen Routing

• QuickPick Assignment for Multi-Locations and Event Management

• Stand Sheet Improvements with Template and Category Filters

• Void Support for Split Tender Transactions with Supervisor Control

Fixes

• Resolved the issue where Discount Not Updating on Return When Item Quantity Changes

• Fixed an issue where Modifier Sequence Not Retaining Console Order

• Fixed an issue where Duplicate Transactions Caused by Double-Clicking "Proceed to Checkout"

• Fixed an issue where Duplicate Payment Requests and Transaction Number Reuse Due to Connectivity Issue

• Resolved the issue POS Crash During Credit Card Transactions Leading to Duplicate Requests

Release v1.7.2

Date: 03 Oct 2024

Fixes

• Fixed an issue where 100% Discount Sale Incorrectly Triggers Refund Flow

• Resolved an issue where the event icon disappears after cart changes/sync

Release v1.7.1

Date: 19 Sep 2024

Enhancements

• Stand Sheet Usability Enhancements with optional event support

• New “All Items Discount” by Classification

• View Store Order Details in StandSheet

• Transfer Detail View with Commit/Error Options in StandSheet

• StandSheet UI Text Size Improvements

• Reset Option for Count In & Count Out in StandSheet

• Show Quantity with Decimal Mode Toggle in StandSheet

Fixes

• Fixed Infinite Loading Issue on Printer Configuration when Clicking on Cancel

• Resolved an issue where Original Count In Records Getting Removed in Standsheet

Release v1.7.0

Date: 17 Jul 2024

Feature

• Kiosk Self Checkout Implementation on ServioPOS

Enhancements

• Training/Demo Mode Implementation for Cart on Servio
• Capture Reason Codes for Voids, Cancels and Refunds

• Permission Control: Restrict Cart Clear & Item Removal

• Stand Sheets on Servio POS for Inventory Control

• Support for Dual Pricing for EBT & Split Tenders

• Enhancement on Auto-Print Receipts on Checkout

• Support to Print Transaction Barcode on Receipts

Fixes

• Resolved an issue where Editing Modifiers from Cart Changes the Item Price

Release v1.6.1

Date: 22 May 2024

Fixes

• Item search not displaying text on the home screen.

Release v1.6.0

Date: 23 Feb 2024

Feature

• Fortress Integration

• Venuetize Integration

• VenueNext Integration

• Pricebook Implementation 

• Entertainment Event Integration

• Event Filter on Tables/Open Orders

• Save unused payment requests and the option to refund the transaction

• Cart Clearing feature from specific Item

• Display register and logged-in user info on the dashboard screen

• Display Price book item price on quick pick items

• Schema-based header/footer support

• Send notification when we update the discount on the order

Enhancements

• Migrated to pushy enterprise

• Internet connectivity Indicator

• Show the indicator for selected quick pick

• Cancel button on the Item Search Dialog Box

• Quickpick collection and sub-collection support at page detail level

• Enhancements on Supervisor Overrides for Console Reports

• 10 Digit Support for PIN

• Handling Percentage Deposit Display on Orders

Fixes

• Proper error message on server failures

• Cart Items Duplicating while adding Comments to a transaction

• Tax exempt not removing from order

• Inconsistent Split Tender Prices for Tax-Inclusive Items

• Tax not pulling when Refunding from Different Register

Release v1.5.9

Date: 08 May 2023

Feature

• CC surcharge from the processor
• Ability to manage birthdays on CRM Screen
• Option for SMS marketing from the customer screen
  

Enhancements

• Improve app performance
• Location-level tables and table group
• Override login should be offline first

Fixes

• Offline is not working for some server outage scenarios
• Not able to merge 2 BarTab Orders
• Not able to change PIN and Password of employees
• Able to update 'Username' from the Employee screen
• Able to Force clock in/out with all user credentials
• Increasing the quantity of tax inclusive items gives wrong total

Release v1.5.8

Date: 13 March 2023

Enhancements

• Ability to print Customer Address on Delivery Receipt

Fixes

• DSR Split tender sending serial number always 1
• DSR Sync POS Transaction Issues

Release v1.5.7

Date: 3 March 2023

Enhancements

• Ability to configure Cash Drawer Settings
• Changed the Order of Printing the Receipt
• Removed the Signature Prompt after the card swipe
• Ability to enable/disable the HOLD button

Fixes

• Items/Amount doubling on void sale
• Sales amount doubling issue
• Kitchen receipt not printing on incremental order items
• The user login not matching the store location
• Printing 7 receipts for split transactions
• Offline transactions are not getting posted back to the server

Release v1.5.5

Date: 15 Feb 2023

Feature

• New Build Variant for HLSR

Enhancements

• Invoice number format for the specific processor
• Ability to refund on credit without a card
• Updated the cart item edit option from on-click to on long click
• Removed Tax Exempt and No Discount
• Restricted Cashiers from modifying QP tabs
• Ability to Reprint Kitchen Receipts
• Automatically Print Sales Receipts and Kitchen Receipt
• Added Signature line for the Directors Charge(Store Credit) transaction receipts
• Ability to Print Register Name on all receipts
• Permission to edit and delete items from the cart based on roles
• Added Ticket Number on the transaction receipt

Fixes

• The item update push notification is not updating on quick pick
• The alignment issue on Attendance Report- Detailed
• Table allocation not resetting during offline mode
• Loyalty points not updating if a tender is canceled in Split
• Store and Venue updates removing tax override details on local DB and cache

Release v1.5.4

Date: 25 Jan 2023

Feature

• Ability to exempt tax for EBT transactions

• Build variants and automatic build versioning

• Support for dynamic base URL environment

• Store/Venue Level Tax Override

• Ability to get instant updates for changes using pushy notifications.
• Support for store credit authorization

Enhancements

• Local configuration for enabling Bar Tabs
• Permission level validation on the app
• Ability to save payment additional info as EMV tags
• Quickpick multi-menu support
• Support for product variants in quick pick
• Implemented configuration-based Cart QTY decimals
• Tip adjustment page to go back to the home screen when auto logout is enabled
• Add Invoice Number for pax transactions
• DSR Transaction Sync
• Rearranged the sequence of tabs and icons
• Ability to Print the Kitchen Receipt on the main printer

Fixes

• The rebate fee only taking as a percentage
• On Split tender for negative exchanges, the amount under payment details are showing as "0" 
• CDS theme settings overlap the details from Digital Display Carousel
• Rounding issue while data is posted on the "salesperson" table
• Showing inactive items on POS even after manual sync or Master sync
• The Tender's number of transaction count is showing invalid under Media Tender Total on DSR Report
• The Exchange Transaction count is showing invalid under Activity Counts on DSR Report
• Hide cost+preset discount
• The store manager is able to override without permission
• Permission check for item-level promotion
• Tax override not getting deleted from the cache memory on manual sync
• Unverified Refund not working for CASH, CHECK
• Receipt format issue with Sumni

• Option to view the Domain, Store and Register details with store default tax and open hours.

• Tenders configuration local changes sync to the server

• EBT is not working

• Txn receipt with Edge fee is showing wrong values

• Invalid input response on customer add/update

• Negative Exchange in split is totally wrong

• Alignment issue while clicking SMS or Email field in receipt screen

• Media Tender total' in DSR is not showing Gift transactions

• Loyalty points earned under offline are resetting on sync

• Refunded items are present in void/Return tab

• Extra amount can be debited by editing the split amount

• Amount gets added on refund txn, when split amount is changed manually

• Split refund is showing unwanted validation message

• Remove 'MERGED' status from Open orders

• Occupied tables are empty in other Registers

• Screen should navigate back to Restaurant mode once new QSR is created

• Reprint list of Exchange is showing wrong tender details

• Send to kitchen option is showing in the refund receipt screen

• Adding modifier item to cart from quickpick page is redirecting to the 1st Quick pick page

• Crash on batch close, if PAX is not configured

• Infinite loading on Gift and store credit exchange transactions

• App is crashing when creating a new qp page if quick pick is not assigned to that store

• App is navigating to Register screen, when re-open the app after logout and exit

• Able to login without credential, when re-opening the app

• Crash when clicking the cancelled order from Open orders

• Number of item sold in DSR Report is not considering QTY

• The surcharge is adding to Net sales amount

• Batch not creating for offline incremental orders

• The transaction amount is not changed if the modifier is cleared from the cart

• Transaction level discount is not clearing

• Item Removal from the cart is not showing correctly in the Customer and Merchant Receipt

Release v1.5.3

Date: 30 Nov 2022

Feature

• Support for Custom Tenders
• Sale transactions with custom tenders
• Split transactions with custom tenders
• Refund transaction with custom tender
• Exchange transaction with custom tender
• Custom tenders support in DSR

Enhancements

• Fetch the latest transactions number from the server
• Offline request queue for transactions
• Pagination support for items and customers for faster loading
• Data services changes and pushy notification structure changes
• Performance improvements and code optimization in receipt printing
• Improvements in preventing duplicate checks

Fixes

• Fixed app crashing issues
• Offline transaction issues
• Showing inactive items on POS even after manual sync or master sync
• Unable to refund at a different register
• Delay in showing the receipt print screen after payment
• Wrong Transaction Activity Count in DSR reports
• Scanning using keyboard emulation not adding tax from cart items view screen
• Role access merchant level override not saving properly
• Able to sell inactivated general merchandise items from the calculator
• Quick pick showing 'Add' icon if the current active quick pick is deleted or reassigned
• Removing an item in exchange is not converting the transaction type
• Crash on exchange with signature
• Wrong Subtotal on Declined Receipt
• Timeout on pax payment is doubling the cart items on receipts
• Remove the VOID SALE option to return transactions
• Items disappear from the quick pick when an item edit
• App crashing on orientation change
• Update PAX POSLink SDK to the latest version
• Cash drawer is not opening for sale
• Order detail content hiding if the order has lots of items
• Orders with no items crashing the app on checkout
• The issue with redeeming the loyalty points if points to redeem is equal to customer points
• Duplicating VOID Transactions on timeout retrieval
• App is crashing while scanning variable items from the cart
• The login screen is not showing after logging out and logging in back
• Merchant copy of transaction receipt printing wrong subtotal and surcharge values
• $ sign is missing on the custom tenders
• Wrong exchange amount on re-print receipt
• Restaurant mode gets changed to QSR mode after adding items to the Bar tab
• Exchange with custom tender is showing unwanted validation
• Infinite loading on failure card transaction
• Infinite loading issue when canceling refund/Gift tender in a split transaction 
• App is crashing on clicking on an attribute from the quick-pick page
• Items are not showing on the product screen after an item search on 20k+ items

Release v1.5.2

Date: 06 Sep 2022

Fixes

• Fixed: App not detecting PAX A60 device for payments

Release v1.5.1

Date: 01 Sep 2022

Fixes

• Fixed: Send on Restaurant mode doesn't go back to the table
• Fixed: App crashes when trying to batch close

Release v1.5.0

Date: 09 May 2022

Fixes

• Fixed: Incorrect calculation of modifiers price. Servio not supporting differential type percentage
• Fixed: Any action just after manual sync is freezing
• Fixed: Transaction Number not getting posted when PAID on QSR Mode

Release v1.4.10

Date: 28 Mar 2022

Fixes

• The previous tip was removed during the second time the card fails on split
• Clearing salespersons on every transaction failure is removed
• Tip doubling due to improper management of ECR ref number retrieve
• Customer data not updated for newly created customers, date of birth validated, request body modified
• Set userid on the pin login screen for customer creation
• Exchange fails for gift and store fixes
• Rebate fee card price wrong on the receipt
• Modified multi-type is duplicating modifier options on refund
• Console quick pick updates are not reflecting on manual sync
• Fixed the wrong customer date value format for the attendance report
• The wrong count for the number of the exchange transactions, sales by category item sold considered refunded items
• Force clock out receipt employee name not showing, list not updates on employee time frag
• The sale transaction number is listed in the return tab even after refunded
• Restaurant mode pos config updates on login are added
• Quick Picks are not loading when we have more items
• The issue in Split (Return transactions ) when clicked outside the refund tip dialog box
• Invalid clock-in credentials are crashing the application

Release 1.1.7

Date: 21 Feb 2022

Fixes

• Minor UI fixes on Reset password
• Updated reset password message
• Fixed servers list not getting updated when service assigning to table
• Notification performance improvements
• Order duplicating issue fixes

Release v1.4.9

Date: 18 Feb 2022

Fixes

• The issue with the tax-inclusive items.
• The discount amount is not posted to the DB when an item is returned.
• The salesperson was not added to the transaction.
• Tax Amount Over and Full Amount issues.
• The extra amount of debiting in the split.
• SERVIO Refund issues.
• Wrong tip report on multiple tenders used.

Enhancements

• Added separate tabs to manage reprint receipts for sale, Refund, and exchange.

Release v1.4.8

Date: 1 Feb 2022

Feature

• Ability to choose tip to refund on return transaction.
• SUNMI Integration

Fixes

• Fixed exchange transaction details saved wrong in the server database
• The edge fee is not reflected on the CDS
• CDS not showing receipt screen
• The logo image is not wrapped fully on CDS

Release v1.4.7

Date: 12 Jan 2022

Fixes

• Surcharges on SPLIT payment is not posted to DB
• Tax-inclusive line items applying the wrong discount
• Modifiers not showing in sequence in the modifier preview screen
• App crash on printing tip reports
• App crash on sending items to the CDS
• App crash when saving order items, when one of the ordered items delete
• EBT payment is processed without validating the EBT eligibility criteria with general phones

Enhancements

• Ability to rearrange the modifiers on POS

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