Recall Orders

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Restaurants can recall completed tickets if they accidentally completed the ticket or need to remake an item on a ticket. To recall a ticket, tap the Recall button at the bottom of the ticket in the Closed Orders tab. The ticket will now appear in the Open Orders tab. 

How to Recall Orders?

  1. Navigate and tap on the Closed Tickets tab on the bottom toolbar. The closed orders will appear.
  2. Use the navigator button to select the order to recall. 
  3. Tap the Recall button on the bottom toolbar to recall the selected order.

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Note:- Orders exceeding more than 6 hours cannot be recalled. The recall order list will be cleared each day. Meaning that the kitchen staff cannot recall yesterday’s order

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