How to Update Order Status?

Order status can be set to let other kitchen staff or food runners know the cooking progress.

To update the stusus of an order:

1. Navigate to the bottom of the order and locate the Actions (3 dots)
2. Click on the 3 dots to view more options.
3. Tap on the Change Status option to automatically update the cooking status as follows:
   •  INITIATED – This means the item does not start cooking.
   • PROCESSING – This means the item is cooking or preparing to serve the customer.
   • READY – This means the item is ready to serve the customer.
   • DELIVERED – This means the item is delivered to serve the customer.
4. Delivered orders will automatically move to Closed Tickets tab.

Articles in this section

• Introduction
• Getting Started
• Set up KDS
• How does KDS work?
• How to Update Order Status?
• Bump Order
• Recall Orders
• Using a USB Bump Bar with the KDS