Menu

Menu Settings 

You can set up or make changes to your menu directly through the merchant portal, ‘Restaurant Console’. Simply log in with the credentials provided in your welcome letter. 

From the home page navigate to ‘Menu’ on the left-hand menu bar icon which will take you to the Menu Settings page.

You can create and manage, Menus, Menu Categories, Courses, Items, and Modifiers here.

Menu

When creating menus for restaurants that offer more than one menu type or dining period (Breakfast, Lunch, Dinner, etc.) you can create multiple menus to ensure that customers only order time-sensitive items during the correct business hours.  If a menu source indicates that a particular category is only served at certain times, you can create multiple menus to accommodate these categories. 

If your restaurants have a shared menu that is used across multiple locations, you can configure it here.

Enable/Disable Item Description

Item descriptions are by default displayed under the info icon of the item. Toggle on the button to display it on the menu page under the item name. When disabled you will need to click on the 'i' button to view the description.

 

                  Item with Description                                      Item with Info Button

Assigning Menu to Location

Location: Select the location/store from the dropdown menu to which the menu has to be assigned. If you want to add a new location, click on the ‘Add New Location’ button. Enter the location name, address, phone number & click Save.

Menu: Menus that are already created will be listed in the dropdown. Select the Menu to modify.

You can add a new Menu here. For instructions on how to do this, follow the steps below.

Creating a New Menu

1. Click the Add New Menu button near the menu drop-down box.
2. Type in the text box to add the Menu Name and select the location from the dropdown to which the menu has to be assigned. 
3. The menu will be Activate by default. Toggle the ‘Inactive Menu’ if you want to prevent this menu from showing up. For example, if a certain Menu is only used during the summer season, you could make it inactive for all other seasons, thus eliminating the possibility of order/billing mistakes.
4. Click Save to save your new Menu.

Under Menus, you can assign your Menu Categories into specific menus, such as a dinner menu, a lunch menu, a breakfast menu and so on.

Menu Tab

The menu tab reflects how your physical menu is organized. For example, you might have categories like Appetizers, Sandwiches, Mains, Desserts, Soft Drinks, Beer, Wine. Each category can have some basic default settings that get applied to actual menu items added to the category.

This page will list all the categories you already created with Category Name, Status, Start Time, End Time, and the option to edit/delete the selected category.

You can add a new tab to your menu here. For instructions on how to do this, follow the steps below.

Menu Tabs on Tikt

Menu Tabs on Servio POS

Adding Menu Tabs

1. Click the Add Menu Tab on the right side of your screen
2. Set the Start & End Time for the menu tab to be displayed on the Menu. Please be aware that incorrect hours can result in order cancellations and deactivation from the platform, so ensure that your menu hours are always correct on an ongoing basis.  
3.  If this tab needs to be temporarily removed from the menu (for example, it’s a seasonal category like “Crab Fest”), Toggle the Activate button to deactivate it.  
4. Click Save to save your new menu tab.

You can slide the Activate option to the off position if you wish to disable a menu tab. For example, you’ve created a seasonal category and want to make it unavailable for a long period of time. If you add a menu tab by mistake, tap on the red delete button to delete.

Note: If you tap and hold on a menu tab Pickup bars, you can rearrange the order of your menu tabs.

Adding Items to Menu Tab

Once the menu tab is created you can now add items to it. 

1. From the Menu Tab list, click on the arrow provided to view more options. 
2. Select ‘Add Items +’ which will take you to another screen listing the existing items. 
3. Select the Items to be added to the category and click ‘Select Item’. All the items selected will be added to the category.

Note: If you tap and hold on a menu item Pickup bars, you can rearrange the order of your menu items.

Deletings Items in a Menu Tab

1. From the home page navigate to ‘Menu’ on the left-hand menu bar icon which will take you to the Menu Settings page.
2. From the Item list under the menu tab, click on the 3 dots provided to view more options. 
3. Click on Remove to delete the item from the tab.

86ing a Menu Item

For the menu items which is temporarily unavailable, Tikt/Servio POS can let the guests/users know that the item is no longer available. For instructions on how to do this, follow the steps below.

Sold Out Tag on Tikt

Sold Out Tag on Servio POS

1. From the home page navigate to ‘Menu’ on the left-hand menu bar icon which will take you to the Menu Settings page.
2. From the Item list under the menu tab, click on the 3 dots provided to view more options. 
3. Select 'Sold Out'. This will instantly get updated on the Tikt/Servio application. The item will be marked as 'Not Available Now' and will be greyed out with the SOLD OUT tag. You can also set this up through the Servio POS.

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• Order Report and Kitchen Prep. Report Export
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• Orders in SuiteSpot
• Reports in Restaurant Console
• Bookings in SuiteSpot

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