Happy Path for Agents Training Merchants

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  1. How to log into the Console  and an overview of the functions 
  2. How to download and activate the nGauge application
  3. How to download and activate the mInventory application 
  4. Explain the service and support levels they signed up for and the available tools (ticket, user guides etc)
  5. How to create items on all 3 platforms (Console, 6IX POS, mInventory)
  6. POS Operations
  7. How to log into nGauge and an overview of the functions 
  8. Run the console reporting to verify that the transactions posted
  9. Check the processor to verify that the credit transaction posted
  10. Inventory Transactions

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